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Rennan Lui
Rennan Lui, Computer Support Specialist
Category: Email
Satisfied Customers: 6416
Experience:  Computer Hardware engineer
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Can receive mail but not send. Continually receive a message

Customer Question

Can receive mail but not send
JA: Are emails stuck in your outbox or are you receiving an error message?
Customer: Continually receive a message “caldav.calendar.yahoo.com” cannot....
JA: Are there any antivirus or firewall settings that could block you from sending mail?
Customer: Not that I’m aware of
JA: Anything else you want the Email Expert to know before I connect you?
Customer: also get cannot send mail
Submitted: 17 days ago.
Category: Email
Expert:  Rennan Lui replied 17 days ago.

What email address are you using? and are you using the yahoo mail app?

Customer: replied 17 days ago.

barbar***and tiltedtile****

Expert:  Rennan Lui replied 17 days ago.

both have the same error when you send? what device are you sending these emails ?

Customer: replied 17 days ago.
I’ve been through Att and Apple with no luck. I’d rather not be charged and go throug( it with you. This is what I’m getting Cannot send mail. The connection to the outgoing server “apple.smtp.mail.yahoo.com”failed
Expert:  Rennan Lui replied 17 days ago.

are you using an app or the MAIL icon on the ipad /iphone?

Customer: replied 17 days ago.
The mail icon
Expert:  Rennan Lui replied 17 days ago.

Ok what you need to do is to go to SETTINGS and go to manage account and delete AT&T email and set it up by following this link

https://www.email-settings.com/iphone/att-mail-setup

Customer: replied 17 days ago.
Will I lose everything?
Customer: replied 17 days ago.
This was done at the Att store it work for a day or so, then right back to what originally was the lroblem
Expert:  Rennan Lui replied 17 days ago.

I dont think so since your email are webmail and IMAP.

you can try to check first , go to safari and login here

https://more.att.com/email/

and see if you see your emails

Customer: replied 17 days ago.
I’m not really sure what I’m doin
Expert:  Rennan Lui replied 17 days ago.

what device are you using?

Customer: replied 17 days ago.
iPad Pro
Customer: replied 17 days ago.
Where is manage acct
Expert:  Rennan Lui replied 17 days ago.

go to settings and manage account

Customer: replied 17 days ago.
I'm in settings. Haven't found mg acct yet
Expert:  Rennan Lui replied 17 days ago.
  1. Find and press the Settings icon.
  2. Go to Mail, Contacts, Calendars from left menu.
  3. Choose the email account you want to delete from your iPad.
  4. Now, press the Delete Account button.
  5. Press the Delete button to confirm deletion.
Customer: replied 17 days ago.
I am in settings. Went to passwords and accts now at att. Delete that?
Expert:  Rennan Lui replied 17 days ago.

yes after deleting click add the mail again

Customer: replied 17 days ago.
Deleted. How do I add it back
Customer: replied 17 days ago.
Add acct. yahoo ?
Customer: replied 17 days ago.
Are you there?
Customer: replied 17 days ago.
Is that link reciprocal for both iPhone and iPad
Expert:  Rennan Lui replied 17 days ago.

yes its the same steps

Customer: replied 17 days ago.
On my iPad. Mail calendar And contacts sre each separate
Expert:  Rennan Lui replied 17 days ago.

thats ok, add first the AT&T mail

Customer: replied 17 days ago.
It pops up cannot verify server identity
The identity of
"Cardiac.address.yahoo.com". cannot....
Customer: replied 17 days ago.
Carddav not cardiac
Expert:  Rennan Lui replied 17 days ago.

cardiac arrest?? did you put the incoming and outgoing server?

Customer: replied 17 days ago.
No Carddav. address.yahoo.com
Customer: replied 17 days ago.
Went to
Add account
Other
Add mail acct
Filled in my info
Then pop up happened
Expert:  Rennan Lui replied 17 days ago.

iPhone - AT&T mail setup

Set up iPhone AT&T

On this page you find the AT&T mail settings for iPhone. Follow the step-by-step iPhone guide or use the settings overview with the imap and pop3 server email settings for AT&T.

1 Choose settings

2 Scroll down and choose Mail, Contacts and Calendars

3 Tap Add account and select Other

4 Tap Add Mail Account and enter the following information:

Name: your name
Email: your AT&T email-address
Password: your AT&T email-password
Description: enter "AT&T"

5 Choose imap under incoming mail server and enter the following information:

Hostname: imap.mai.att.net
Username: email
Password: your email-password

6 Scroll down and under outgoing mail server, enter the following information:

Hostname: smtp.mail.att.net
Username: email
Password: your email-password

7 Tap save and in select your emailadress in the next screen.

8 Scroll down and under outgoing mail server choose SMTP.

9 Under Main server select smtp.mail.att.net and make sure the following information is displayed:

SSL: ssl
Serverport: 465

10 Tap done and go to the previous screen. Choose Advanced and make sure the following information is correct:

SSL: ssl
Serverport: imap.mai.att.net

11 Again, go back to the previous screen. Restart your iPhone to finish the setup!

Customer: replied 17 days ago.
Already been done at the att store
Called Apple. They tried and told me to call yahoo
Customer: replied 17 days ago.
Plus I don't have a mail contacts and calendar link all together. Each is separate.
Expert:  Rennan Lui replied 17 days ago.

You can try these numbers

YAHOO phone number #(###) ###-#### / ***-***-****

Customer: replied 17 days ago.
Who are they?
Customer: replied 17 days ago.
What is SSL
Customer: replied 17 days ago.
Hello are you there. Not the greatest help here and I'm getting frustrated
Customer: replied 17 days ago.
are you done. The numbers you gave me , ones not valid the other is a paid subscription
Expert:  Rennan Lui replied 16 days ago.

Those are yahoo help numbers. THey say you are advised to call yahoo right?