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I really hope you can help me. I am having such a dilemma at
I really hope you can help me. I am having such a dilemma at the moment. On Thursday night I tried to log in to my google account and a message appeared saying google cant verify the account. I now cannot access my gmail account either or any account connected to google. My gmail has important mail that I need to access and I have no way to transfer them to a different email account. I am so disappointed in google at the moment. I did a recovery request giving my password ***** used and my cellphone number but could not remember when I opened my google account since it has been many years ago. I have been with google for more than 10 years and this is the worst support I have ever had. Have read multiple complaints about this and not any solutions. Most people got the same answer as I got after trying to recover their accounts that the account could not be recovered. … read more
Josh
Josh
It Support Specialist
Associate Degree
8,054 satisfied customers
Got a new phone...have not been able to get my email set up.
Got a new phone...have not been able to get my email set up … read more
Josh
Josh
It Support Specialist
Associate Degree
8,054 satisfied customers
I forgot my gmail password, I tried the recovery options but
Second opinion] I forgot my gmail password, I tried the recovery options but I don�t know the date I created the account. I created a different account to recover this one and got told they google can… read more
Your Solution
Your Solution
Software Developer and Project Manager
Master in Science
365 satisfied customers
Gmail. im wondering if you could help me regain access to me
gmail. hi im wondering if you could help me regain access to me gmail account. i know the year i made it, month, and recovery email. but the recovery email isnt available now as it was a college email… read more
OakdaleTech
OakdaleTech
Owner
6,061 satisfied customers
I cannot sign in I forgot my password and I have answered
I cannot sign in I forgot my password ***** I have answered all the verifications except for the one it asks the month and year you created your Gmail I don't remember that but I can answer all the ot… read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
1,612 satisfied customers
I need to access and old gmail account, but I cannot
I need to access and old gmail account , but I cannot remember the password ***** phone number associated with the account. The phone number with the account is so old I don't even have the phone anym… read more
Uran
Uran
IT Consultant, Network and System Admin
Network Administration
2,112 satisfied customers
I have a gmail account that is connected with my old number
Hi I have a gmail account that is connected with my old number and I can't get in it because I have a 2 step verification and the codes are going to the old number but I have a new number and I want t… read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
1,612 satisfied customers
I have forgotten my password to my gmail account... It says
Hi, I have forgotten my password ***** my gmail account... It says that it has been changed four months ago, however I did not change it. I tried using my recovery email however that is not working. H… read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
1,612 satisfied customers
I can't get into my account my phone no has changed and they
I can't get into my account my phone no has changed and they are sending verification code to old phone no … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
1,612 satisfied customers
I got a new phone yesterday and my gmail is automatically
I got a new phone yesterday and my gmail is automatically signed in on my old phone so I forgot my password. Everything it is asking to get a new password ***** ***** working. I even created a new ema… read more
OakdaleTech
OakdaleTech
Owner
6,061 satisfied customers
I cannot retrieve my gmail password - I've tried everything!
Hi! I cannot retrieve my gmail password ***** I've tried everything! I am using my gmail on my phone and would like to load it onto my mew ipad. Please help … read more
Kent
Kent
Web Developer/Programmer
Bachelor of Science in Information Technology
413 satisfied customers
Need help to recover my recently deleted gmail account
Need help to recover my recently deleted gmail account ************** Tried Google c.o/recovery and put the correct phone and gmail account to put verification code and keep getting answer that they c… read more
Bing
Bing
Freelance IT Consultant
716 satisfied customers
Can't recover my password. On old phone without a sim card.
I received a new phone with no sim card. I have a phone number on file … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
1,612 satisfied customers
I can't get in my Google account because I changed my phone
I can't get in my Google account because I changed my phone number. I'm so aggravated & have been trying for a long time. I have extremely important documents in the Google Drive account associated w/… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
6,539 satisfied customers
I have two accounts but one of them an old account I cannot
I have two accounts but one of them an old account I cannot access because it doesn't recognise the password. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
3,142 satisfied customers
My father forgot his password. No longer has phone to get
My father forgot his password. No longer has phone to get verification code. Also can't answer any recovery questions. Can he recover his gmail account? … read more
David L
David L
Bachelor's Degree
6,125 satisfied customers
I cannot remember password, I have gone thru the steps and
I cannot remember password, I have gone thru the steps and had 6 digit security code sent to another email acct, put that 6 digits in and was sent msg say they still couldn't verify it was my account … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
3,142 satisfied customers
I cannot log into a old gmail account My phone number that
I cannot log into a old gmail account My phone number that was the recover number I do not have that phone anymore and the recovery account I am also having troubles getting into … read more
Bing
Bing
Freelance IT Consultant
716 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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