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Kindly cant login to my mail get error message that my mail
Second opinion] hi kindly cant login to my mail get error message that my mail not recogize … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
3,142 satisfied customers
I need to get into my account. and I am the owner of the
My name is***** and I am the owner of the***@******.*** Microsoft Account.My home computer's login password ***** ***** Microsoft's Account password. I usually Reset my password ***** month or so because of my medically induced short-term memory - I forget it a lot.All was fine until 4 weeks ago when I went into Microsoft to reset my password ***** I decided to try 2-step Authentication- BIG MISTAKE! I forgot my password ***** few days later and went to reset it but the contact details on my Account are:1. My personal mobile phone number which works fine and 2. My work Gmail email address (which now does not exist as I retired 2 years ago on medical grounds.)So on resetting my password ***** was sent a code to my mobile fine. First step done. So on the second step authentication they sent a code to the non-existent Gmail address. As expected I could not reset my password. I went through lots of online automatic solutions and was even sent online to a 3rd party IT support service - nothing came of it all. Please just get a user to enter my account and take off the two step authentication so I can just reset my password ***** get into my PC.I have an event in 3 weeks which needs the files in my PC which took me months to prepare.My name is***** and I am the owner of the***@******.*** Microsoft Account.My home computer's login password ***** ***** Microsoft's Account password. I usually Reset my password ***** month or so because of my medically induced short-term memory - I forget it a lot.All was fine until 4 weeks ago when I went into Microsoft to reset my password ***** I decided to try 2-step Authentication- BIG MISTAKE! I forgot my password ***** few days later and went to reset it but the contact details on my Account are:1. My personal mobile phone number which works fine and 2. My work Gmail email address (which now does not exist as I retired 2 years ago on medical grounds.)So on resetting my password ***** was sent a code to my mobile fine. First step done. So on the second step authentication they sent a code to the non-existent Gmail address. As expected I could not reset my password. I went through lots of online automatic solutions and was even sent online to a 3rd party IT support service - nothing came of it all. Please just get a user to enter my account and take off the two step authentication so I can just reset my password ***** get into my PC.I have an event in 3 weeks which needs the files in my PC which took me months to prepare.My name is***** and I am the owner of the***@******.*** Microsoft Account.My home computer's login password ***** ***** Microsoft's Account password. I usually Reset my password ***** month or so because of my medically induced short-term memory - I forget it a lot.All was fine until 4 weeks ago when I went into Microsoft to reset my password ***** I decided to try 2-step Authentication- BIG MISTAKE! I forgot my password ***** few days later and went to reset it but the contact details on my Account are:1. My personal mobile phone number which works fine and 2. My work Gmail email address (which now does not exist as I retired 2 years ago on medical grounds.)So on resetting my password ***** was sent a code to my mobile fine. First step done. So on the second step authentication they sent a code to the non-existent Gmail address. As expected I could not reset my password. I went through lots of online automatic solutions and was even sent online to a 3rd party IT support service - nothing came of it all. Please just get a user to enter my account and take off the two step authentication so I can just reset my password ***** get into my PC.I have an event in 3 weeks which needs the files in my PC which took me months to prepare.My name is***** and I am the owner of the***@******.*** Microsoft Account.My home computer's login password ***** ***** Microsoft's Account password. I usually Reset my password ***** month or so because of m… read more
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Tech Shru
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Chris L.
Chris L.
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Vocational, Technical or Trade Scho
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One of my email accounts has quit working. About a month
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Manas
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Im trying to get in my gmail account but i forgot the
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I am trying to reset my gmail and google account password.
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michelleclive
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I am Dorji Nidup. My Microsoft account has been hacked a week ago and it has sent several mails to my contact lists requesting for money. All my important correspondences are associated with this acco… read more
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Chris L.
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Hi Good Day, I desperatly need retrieve some e-mails that
Hi Good Day, I desperatly need retrieve some e-mails that dated back a year or so ago. Some were mistakenly deleted and they are extremely urgent. can you please urgently assist me in retrieving these… read more
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I forgot my password for my account [email protected] This mail
I forgot my password ***** my account***@******.*** This mail use to come up on my phone without needing to use my password. I changed phones and can't access my gmail account now. Please HELP. Thank … read more
Jess M.
Jess M.
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Hi. Why does gmail not recognize my user name and/or password?
Hi. Why does gmail not recognize my user name and/or password? I have had the same one for years… read more
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

3,142 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

2,112 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,989 satisfied customers

Certified Email Expert with over 10 years experience.

IT Miro

IT Miro

Computer Scientist

781 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

Byron

Byron

PC Support Tech

424 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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