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I was part of the Verizon group which was sold to Frontier
I was part of the Verizon group which was sold to Frontier several years ago. I kept my Verizon.net email address, now on AOL. Now I'm switching to Spectrum, and want to know if (and how) I can keep t… read more
Jess M.
Jess M.
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Bachelor's Degree
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My email address is and I would like to know how I change
My email address is***@******.*** and I would like to know how I change the password ***** my emal. I did not know I even had one. I am 67 and don't do too much on the computer. I have been getting bi… read more
Sudipto
Sudipto
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High School or GED
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I am getting frustrated to know that supportive techs can't
I am getting frustrated to know that supportive techs can't answer simple tech guestions!!! How hard is it to change a gmail???? … read more
John - Tech Expert
John - Tech Expert
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I want to change my personal account to a business account
I want to change my personal account to a business account (Linch Firefighter Tools LLC). We are in the process of creating a web site and as a consequence we will not use this until completed. But I … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
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I need to get aol back on my computer. Had some work done on
I need to get aol back on my computer. Had some work done on the computer and now my email is gone … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
2,051 satisfied customers
I'm trying to get to my email. The AOL page keeps bouncing
I'm trying to get to my email. The AOL page keeps bouncing me back to sign in with password. I even changed my password. Still won't let me in. … read more
John
John
System/Network administrator
High School or GED
2,839 satisfied customers
Aol discarded all of my account information. I don't store
aol discarded all of my account information. I don't store anything on my hard drive … read more
Bing
Bing
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720 satisfied customers
I just want to get aol back. Weeks!!! Web. Look, can i talk
look, can i talk to a person..been with aol for 30 plus years..and I cant navigate on line … read more
Mr.Med
Mr.Med
2,129 satisfied customers
When I sign on to my AOL, it connects but does not respond,
When I sign on to my AOL, it connects but does not respond, and I cannot open my mail. … read more
Jason Jones
Jason Jones
AAS Information Technology
12,576 satisfied customers
I transferred from Verizon to aol. Where are my emails from
I transferred from Verizon to aol. Where are my emails from Verizon? … read more
Jason Jones
Jason Jones
AAS Information Technology
12,576 satisfied customers
I need someone to guide me through the steps so I can start
I need someone to guide me through the steps so I can start putting my dolls on. … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,102 satisfied customers
My email is, I do not know my password and I have no way of
I do not know my password ***** I have no way of getting it. I am 75 years old and I live in Boulder Utah, I live alone. I am now in Seattle. I believe the phone number that you have(###) ###-#### I could get a message on my cell phone(###) ###-#### Walter Gove … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,774 satisfied customers
I have been using AOL as my email, but when I sent email to
i have been using AOL as my email, but when I sent email to [email protected], [email protected], [email protected] (by ??? I mean the address of the person or business) my emails always come back with the er… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
When I try to send an email on my iPhone only from my
When I try to send an email on my iPhone only from my aol.com account - I get the following message: "*****@******.***@smtp.aol.com" is incorrect. How do I fix this.… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
3,142 satisfied customers
I have had a Firefox account. Tonight, while working with
I have had a Firefox account for decades. Tonight, while working with AOL tech support it was deleted by the technician. I was working with him b/c emails were lost suddenly - about 11 pm - from my "i… read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,435 satisfied customers
Have reciveda notice that my account is not up to date,Itasks
Have reciveda notice that my account is not up to date,Itasks for all my personal info plus a credit card. and it has locked me out of AOL. Did you send this? if not how do I get back into AOL… read more
Chris R.
Chris R.
Bachelor's Degree
1,948 satisfied customers
My computer crashed -- and Dell says to call AOL to get my
My computer crashed -- and Dell says to call AOL to get my anti norton virus protection set up again. I have called AOL helpline at 800/827-6364 three times -- am on line right now -- waiing 30 minute… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
424 satisfied customers
Yesterday I received a notice from you that my Administrator
Yesterday I received a notice from you that my Administrator now had access to all my email. It said in order to protect my privacy for personal emails I had to sign up for another account. I tried to… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
3,142 satisfied customers
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

3,142 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

2,112 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,989 satisfied customers

Certified Email Expert with over 10 years experience.

IT Miro

IT Miro

Computer Scientist

781 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

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A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

Byron

Byron

PC Support Tech

424 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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