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A box appears saying my server is smtp.gmail.com then asks
a box appears saying my server is smtp.gmail.com then asks me to enter my user name which is***@******.*** plus my password ***** I then click on OK but can't get rid of it so cannot use outllok to se… read more
Tech Expert
Tech Expert
BCA
676 satisfied customers
I am trying to get a verification code on my hp printer. It
I am trying to get a verification code on my hp printer. It says to use email ***@******.***. Do I put this in the address bar on google (which I added) or in the address bar on the hp site that is as… read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,282 satisfied customers
I need to get into my account. and I am the owner of the
My name is***** and I am the owner of the***@******.*** Microsoft Account.My home computer's login password ***** ***** Microsoft's Account password. I usually Reset my password ***** month or so because of my medically induced short-term memory - I forget it a lot.All was fine until 4 weeks ago when I went into Microsoft to reset my password ***** I decided to try 2-step Authentication- BIG MISTAKE! I forgot my password ***** few days later and went to reset it but the contact details on my Account are:1. My personal mobile phone number which works fine and 2. My work Gmail email address (which now does not exist as I retired 2 years ago on medical grounds.)So on resetting my password ***** was sent a code to my mobile fine. First step done. So on the second step authentication they sent a code to the non-existent Gmail address. As expected I could not reset my password. I went through lots of online automatic solutions and was even sent online to a 3rd party IT support service - nothing came of it all. Please just get a user to enter my account and take off the two step authentication so I can just reset my password ***** get into my PC.I have an event in 3 weeks which needs the files in my PC which took me months to prepare.My name is***** and I am the owner of the***@******.*** Microsoft Account.My home computer's login password ***** ***** Microsoft's Account password. I usually Reset my password ***** month or so because of my medically induced short-term memory - I forget it a lot.All was fine until 4 weeks ago when I went into Microsoft to reset my password ***** I decided to try 2-step Authentication- BIG MISTAKE! I forgot my password ***** few days later and went to reset it but the contact details on my Account are:1. My personal mobile phone number which works fine and 2. My work Gmail email address (which now does not exist as I retired 2 years ago on medical grounds.)So on resetting my password ***** was sent a code to my mobile fine. First step done. So on the second step authentication they sent a code to the non-existent Gmail address. As expected I could not reset my password. I went through lots of online automatic solutions and was even sent online to a 3rd party IT support service - nothing came of it all. Please just get a user to enter my account and take off the two step authentication so I can just reset my password ***** get into my PC.I have an event in 3 weeks which needs the files in my PC which took me months to prepare.My name is***** and I am the owner of the***@******.*** Microsoft Account.My home computer's login password ***** ***** Microsoft's Account password. I usually Reset my password ***** month or so because of my medically induced short-term memory - I forget it a lot.All was fine until 4 weeks ago when I went into Microsoft to reset my password ***** I decided to try 2-step Authentication- BIG MISTAKE! I forgot my password ***** few days later and went to reset it but the contact details on my Account are:1. My personal mobile phone number which works fine and 2. My work Gmail email address (which now does not exist as I retired 2 years ago on medical grounds.)So on resetting my password ***** was sent a code to my mobile fine. First step done. So on the second step authentication they sent a code to the non-existent Gmail address. As expected I could not reset my password. I went through lots of online automatic solutions and was even sent online to a 3rd party IT support service - nothing came of it all. Please just get a user to enter my account and take off the two step authentication so I can just reset my password ***** get into my PC.I have an event in 3 weeks which needs the files in my PC which took me months to prepare.My name is***** and I am the owner of the***@******.*** Microsoft Account.My home computer's login password ***** ***** Microsoft's Account password. I usually Reset my password ***** month or so because of m… read more
Jason Jones
Jason Jones
AAS Information Technology
12,422 satisfied customers
I got an alert that my email might have been compromised and
I got an alert that my email might have been compromised and when I went into the sight to fix it I get to the part where they say they will send me a verification code and they never do … read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
1,420 satisfied customers
How can I get the recovery code for my iPhone 7? The phone
The phone was on off line. I did not cause it. Version was suppose to send recovery code because I could not remember the password. Version wiped out everything on my phone. I need the password ***** get back into the phone. … read more
Alex Royce
Alex Royce
1,032 satisfied customers
My yahoo account has been hacked. My yahoo account has been
my yahoo account has been hacked and i do not have access to it anymore because the hackers have changed the recovery email. i would like to gain access to my account and remove them access … read more
Quiksilver07070
Quiksilver07070
463 satisfied customers
This is regarding my HP printer. Office jet pro 6978. It's
Office jet pro 6978. It's actually about my instant ink account. … read more
Specialist Sean S.
Specialist Sean S.
Computer Support Technician
1,345 satisfied customers
A tech was supposed to call me. Yahoo. Phone. Everything
A tech was supposed to call me JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: Yahoo JA: How do you usually access Yahoo? On a phone or tablet, or through a web browser? Custom… read more
Hema Malini
Hema Malini
B Tech
466 satisfied customers
I USE GOOGLE EMAIL AND MY PHONE IS TIED TO THIS ACCOUNT. I
HELLO I USE GOOGLE EMAIL***@******.*** AND MY PHONE IS TIED TO THIS ACCOUNT. I WAS LOCKED OUT OF MY PHONE 2 DAYS AGO DID NOT REMEMBER MY GOOGLE PASSWORD ***** I HAVE BEEN TRYING TO RECOVER I RECEIVED … read more
Bing
Bing
Freelance IT Consultant
640 satisfied customers
Can't get in. Microsoft is demanding password and will not
Can't get in. Microsoft is demanding password ***** will not accept the one I'm using. How do I change the password? … read more
John
John
System/Network administrator
High School or GED
2,825 satisfied customers
I forgot my password for and it would not reset so i tried a
i forgot my password ********@******.*** and it would not reset so i tried a NEW e-mail [email protected],now i can't gat back to my original e-mail and i only want***@******.*** … read more
Byron
Byron
PC Support Tech
Bachelor's Degree
424 satisfied customers
I got a new phone and I can't get my gmail I don't remember
I got a new phone and I can't get my gmail I don't remember the password ***** with my other phone I always automatically went into my Gmail without a password ***** I'm having trouble getting the ver… read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I cant remeber the last changed password; and all my
I cant remeber the last changed password; and all my recovery information has changed I created a new email, just to have a verification code sent it and that doesnt work Ive got to much attached to t… read more
Josh
Josh
It Support Specialist
Associate Degree
7,935 satisfied customers
I am locked out of my gmail - it is tied to my iphone and i
i am locked out of my gmail - it is tied to my iphone and i had to restore my my iphone to factory settings and forgot the password ***** my apple account so it was froze for my security, they sent th… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,301 satisfied customers
I have problems in connecting with my AOL, Its telling me
I have problems in connecting with my AOL, Its telling me that my pass and users are incorrect. Apparently they locked me out, because of many unsuccessful tries. It is crucial I get this corrected. … read more
Bing
Bing
Freelance IT Consultant
640 satisfied customers
Forgot yahoo password, I know security questions, and have a
forgot yahoo password, I know security questions, and have a cell # ***** yahoo to send password. yahoo is only providing option to send to a very old email which i do not remember or use. How do i ha… read more
Josh
Josh
It Support Specialist
Associate Degree
7,935 satisfied customers
I Bought A security program which was on discount, approx 20
I Bought A security program which was on discount, approx 20 US dollars. About triple came out of my Credit Card. It wasn't until the transaction went through, That I Saw in very fine print That I had… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
781 satisfied customers
Hello I have a large group email list which I use to communicate
Hello I have a large group email list which I use to communicate across the nation on a regular basis - a prayer network...(approx 2000 people) I have been doing this for a number of years ... all of … read more
A. Stevens
A. Stevens
Computer Engineer
530 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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