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My husband's Microsoft computer is locked. He can't get into
Hey, my husband's Microsoft computer is locked. He can't get into his email. I have reset several times but because his phone number has changed it won't verify credentials … read more
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Benjie
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The problem I am having is I forgot my password. I no longer
hello the problem I am having is I forgot my password. I no longer have access to the phone numbers or emails to reset my password. hello … read more
Kent
Kent
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I turned my computer on some 6 weeks ago to find that my msn
I turned my computer on some 6 weeks ago to find that my msn e-mail***@******.*** was gone along with all my addresses, everything. I tried everything to recover it....kept popping up***@******.***. t… read more
Ugo A
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I cannot sign in I forgot my password and I have answered
I cannot sign in I forgot my password ***** I have answered all the verifications except for the one it asks the month and year you created your Gmail I don't remember that but I can answer all the ot… read more
Benjie
Benjie
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I am trying to get in my google account and can't remember
I am trying to get in my google account and can't remember the phone number I had when I set it up the only number I have is ************* … read more
Divyansh Pagaria
Divyansh Pagaria
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My son forget his password. G mail. He forgot those as well
My son forget his password JA: What exactly are you having trouble accessing? Customer: g mail JA: Are you logged into your Gmail account on any other devices? Customer: No JA: Do you have security qu… read more
JustinTimeTech
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Someone has taken control of an old hotmail account I had
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Hema Malini
Hema Malini
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My son is in jail I have his email but he cant remember his
My son is in jail I have his email but he cant remember his password.. I know his security questions too. I need his email to log into his face book account for him. … read more
William Harder
William Harder
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I'm trying to recover my google account! Its sends my a text
Hello I'm trying to recover my google account ! Its sends my a text an I put the code in an then it asks for an email an I do that an put another code in then it says it can't verify its me. When I ju… read more
Pete
Pete
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My father forgot his password. No longer has phone to get
My father forgot his password. No longer has phone to get verification code. Also can't answer any recovery questions. Can he recover his gmail account? … read more
David L
David L
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It is my google account I forgot my password and I am locked
It is my google account I forgot my password ***** I am locked out and the email I have on the account to recover the password ***** longer works … read more
Kraig
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How can I tell if my ex husband hacked my iCloud by adding a
How can I tell if my ex husband hacked my iCloud by adding a device to the iCloud account and then stating "forgot password" to get a link do reset my account.… read more
Jess M.
Jess M.
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Bachelor's Degree
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My boyfriend was diagnosed with dementia and also had a
My boyfriend was diagnosed with dementia and also had a stroke. He wants to recover his old email, but I am unable to help him. I am his girlfriend Corrie King and my email is***@******.***. Please em… read more
Jess M.
Jess M.
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My 14 year old son forgot his password for gmail. The
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Uran
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Its not my computer its my gmail account (email) the number
its not my computer its my gmail account (email) the number on file was changed to my old disconnected device, and when I follow the steps in google.com/recovery this pops up Thanks for verifying your… read more
Richard
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I am trying to setup a Tablet that I bought for my father in
I am trying to setup a Tablet that I bought for my father in law. He remembers his password ***** Gmail, but it doesn't work. So he obviously doesn't remember it correctly. But we just can't seem to d… read more
Yvette
Yvette
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Ive been locked out of my account and it is not accepting
I've been locked out of my account and it is not accepting any of the forms I have filled out. To be sent a recovery code the only options are an old phone number that has been disconnected or my ex h… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
3,142 satisfied customers
My Father is elderly and cant access his mail anymore. (gmail
My Father is elderly and cant access his mail anymore. (gmail account) He has forgotten his password. My husband & I have tried the recovery process but we dont have enough information that you requir… read more
Jess M.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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