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I changed phones and can not remember neither my email I was
I changed phones and can not remember neither my email I was using at the time I joined nor my password. Please help. I miss my Facebook. … read more
Manohar VP
Manohar VP
Bcom
209 satisfied customers
I stopped my subscription in July I believe. Within the last
I stopped my subscription in July I believe. Within the last day or two I tried to join using my same Gmail. However, it kept defaulting to my other Gmail acct. Is there a way to fix it so when potent… read more
Rakesh P
Rakesh P
Bcom
187 satisfied customers
I moved here from mexico 4 years ago and the telephone
I moved here from mexico 4 years ago and the telephone number that I used to set up my gmail account is no longer in use. I am locked out of my phone because I cannot sign back into my gmail account. … read more
Tech Raksh
Tech Raksh
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I have a new phone, Moto g7, and am switching companies,
I have a new phone, Moto g7, and am switching companies, from TMobile to Republic; as I use the wizard to migrate files to the new phone I am blocked and a message says "The Google Assistant isn't ava… read more
Ugo A
Ugo A
BA/BS
254 satisfied customers
Went to Verizon store yesterday to have my Moto g6 play put
Went to Verizon store yesterday to have my Moto g6 play put in Moto x second gen. Couldn't handle it. Got home with g6 ,they erased my Gmail account and now I have same. Phone without Gmail … read more
VanHilton M
VanHilton M
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Can I back up my account without signing up for something? I
Can I back up my account without signing up for something? … read more
Amaresha K
Amaresha K
BE
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I am trying to reset my password for my email. No just my
Yes to see if I could check my old email address for messages… read more
Manohar VP
Manohar VP
Bcom
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I lost my phone and I brought a new phone, I like to
I lost my phone and I brought a new phone, I like to retrieve my contacts can you help me … read more
Pradeep Kumar S
Pradeep Kumar S
Bachelor's in Computer Application
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I set up a google account for my son using google family.
I set up a google account for my son using google family. After seeing how it worked we decided to delete the account ad just set up a standard gmail account. So, my son deleted it from his phone. I w… read more
Rennan Lui
Rennan Lui
IT Engineer Specialist
Computer Science
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I got locked out of my Facebook and forgot my password. I
I got locked out of my Facebook and forgot my password. I tried to log in with my Google account and it says no matches found. I then put in my phone number and it wasn't linked to my account. It is t… read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,235 satisfied customers
My phone would not charge so I had to return it. I was
My phone would not charge so I had to return it. I was worried about my photos!!!! I tried to upload them but only 56 of MANY uploaded. I just bought the phone Aug.23rd. I did keep the SD card, Sim ca… read more
projectx2501-PHD-DBA
projectx2501-PHD-DBA
Chief Informations Officer
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I need help your Google operators just shut me down from our
I need help your Google operators just shut me down from our Communications as I was waiting in the waiting room I'm supposed to be getting answers for the problem and they keep shutting it off my pho… read more
Bing
Bing
Freelance IT Consultant
639 satisfied customers
Trying to recover password. Droid Moto phone. Play2 new.
trying to recover password***@******.*** JA: What device or product does this involve? Customer: droid Moto phone JA: How old are your Moto and DROID? Customer: play2 new JA: What have you tried so fa… read more
Richard
Richard
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IT Manager, Consultant
16,235 satisfied customers
I can't get into my email, and I had it for a lvery time,
I can't get into my email , and I had it for a lvery long time , change my password ***** once or twice should have never done that .have to many in my head and had to change phones … read more
Dustin
Dustin
Support Technician
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I have a new phone ZTE blade 5 my email is not working wants
I have a new phone ZTE blade 5 my email is not working wants my password ***** don't know it … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,297 satisfied customers
Made the mistake of forgetting my password to one of my
Made the mistake of forgetting my password ***** one of my gmail accounts and it won't allow me to reset it because it 'cannot prove that it belongs to me' … read more
Bing
Bing
Freelance IT Consultant
639 satisfied customers
I need to recover my password to log into one of my gmail
I need to recover my password ***** log into one of my gmail accounts.......I tried this support yesterday and got no where,,,,,It asks for information that is years old and I can't remember,,,,,is it… read more
Bing
Bing
Freelance IT Consultant
639 satisfied customers
I have been extremely ill since July. I purchased a new
I have been extremely ill since July. I purchased a new phone from Cricket pn 9/24/16 I can not remember what e-mail and password ***** gave them. Lost my phone(###) ###-####and they need the info to … read more
Jess M.
Jess M.
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3,142 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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