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I forgot my password for my hp desktop. It says I can reset
Thank you. I forgot my password ***** my hp desktop. It says I can reset it at account.live.com, but, I still can't get in. I just lost a son and my husband which is why I can't remember what used … read more
Jason Jones
Jason Jones
AAS Information Technology
12,419 satisfied customers
I am locked out of my AOL email. I called AoL and they asked
I am locked out of my AOL email. I called AoL and they asked me to provide bank numbers from the credit card associated with the account. I explained that I had the email since the 1990's and not only… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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I'm trying to recover my email. Yahoo through at&t. Ipad. I
I went to yahoo mail and it keeps sending me to at&t to reset my password ***** when I go through the steps it says it cannot be processed at this time … read more
Richard
Richard
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IT Manager, Consultant
16,261 satisfied customers
We think someone hacked our email account as several friends
We think someone hacked our email account as several friends received emails from us that we never sent. And now we are not receiving our emails--in fact my husband just found them in the deleted sect… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I REALLY need assistance. I am trying to get into my hotmail
I REALLY need assistance. I am trying to get into my hotmail email account. I have forgotten my password ***** I tried several times. The phone number I had listed is an old phone number as I did not … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,261 satisfied customers
I lost access to my yahoo mail Ive tried everything to get
I lost access to my yahoo mail Ive tried everything to get it back up no luck … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,261 satisfied customers
Facebook sent me numbers to reset my password!! Sorry,
Sorry, didn't know it all had to be one message. Facebook sent reset numbers. I put them in and it told me to make a new one, so I did!!! It sent to my email and text, so I know I'm using the right email, but it won't let me post with the New password ***** the Old one!!!! Just keeps saying Oops!!!! … read more
Nhat Nguyen
Nhat Nguyen
Davenport University Instructor
Master's Degree
241 satisfied customers
My phone was lost. So I had to buy a new one yeasterday.
My phone was lost. So I had to buy a new one yeasterday. Strait talk recovered my old phone number but could not cancel my email I had on my lost phone so I could add it to my new phone. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
2,250 satisfied customers
It keeps asking for a password, I put in the ones that I
It keeps asking for a password ***** I put in the ones that I think it is but i quess I've forgott it. I'm not receiving any emails … read more
FLORENCE MARIE DRONA
FLORENCE MARIE DRONA
Bachelor of Science (B.S.), Information technology
39 satisfied customers
Can not just get one account. I would prefer [email protected] to
Can not just get one account. I would prefer [email protected] to be theaccount … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,261 satisfied customers
I have been locked out of my hotmail account, and can't
I have been locked out of my hotmail account, and can't retrieve it … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,261 satisfied customers
Just opened a hotmail account for the first time yesterday
Hi…just opened a hotmail account for the first time yesterday and the next time i went to open it my password *****'t work! Tried to reset but it kept saying I didn't provide enough information yet I … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,261 satisfied customers
For a time now, I have been receiving messages that I have
For a long time now, I have been receiving messages that I have to update the password, or, at least, that the account is out of date. I've deleted the account, updated the password; nothing helps. I … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,261 satisfied customers
Yesterday, I received a msg saying someone else had my
Hi. Yesterday, I received a msg saying someone else had my password. The next msg from Google said to change my password, which I did. Then a msg saying my new password ***** accepted. But every time … read more
John
John
System/Network administrator
High School or GED
2,824 satisfied customers
T sign in to my Hotmail account although I can still receive
39;t sign in to my Hotmail account although I can still receive it on my phone .... but the last digits for texting the password ***** wrong for my phone. and I can't answer any more questions to be a… read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,261 satisfied customers
Google notified me yesterday of an attempt to use my
Google notified me yesterday of an attempt to use my password ***** one of my two emails. They blocked it but now I get a message with an authentication error, saying it can't retrieve emails for that… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
3,142 satisfied customers
On the 27th a popup window requested me to input my gmail password.
On the 27th a popup window requested me to input my gmail password. When I did, the password XXXXX longer worked. So I went to the gmail website and got a new password. When I put it in, I could send … read more
Jason Jones
Jason Jones
AAS Information Technology
12,419 satisfied customers
You helped me install Mozilla Thunderbird on 10-31.Now I find
You helped me install Mozilla Thunderbird on 10-31.Now I find that I can no longer access another hot mail account that I use just for e-bay and paypal. Does that have to go through Mozilla T. too.I c… read more
Chris R.
Chris R.
Bachelor's Degree
1,948 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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