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I have 2 gmail accounts. One opens just fine on my phone.
I have 2 gmail accounts. One opens just fine on my phone. But, the other one, when added then stops my gmail app from opening entirely. I can access via my computer, but it is missing emails. I usuall… read more
Manas
Manas
89 satisfied customers
I need to get into my account. and I am the owner of the
My name is***** and I am the owner of the***@******.*** Microsoft Account.My home computer's login password ***** ***** Microsoft's Account password. I usually Reset my password ***** month or so because of my medically induced short-term memory - I forget it a lot.All was fine until 4 weeks ago when I went into Microsoft to reset my password ***** I decided to try 2-step Authentication- BIG MISTAKE! I forgot my password ***** few days later and went to reset it but the contact details on my Account are:1. My personal mobile phone number which works fine and 2. My work Gmail email address (which now does not exist as I retired 2 years ago on medical grounds.)So on resetting my password ***** was sent a code to my mobile fine. First step done. So on the second step authentication they sent a code to the non-existent Gmail address. As expected I could not reset my password. I went through lots of online automatic solutions and was even sent online to a 3rd party IT support service - nothing came of it all. Please just get a user to enter my account and take off the two step authentication so I can just reset my password ***** get into my PC.I have an event in 3 weeks which needs the files in my PC which took me months to prepare.My name is***** and I am the owner of the***@******.*** Microsoft Account.My home computer's login password ***** ***** Microsoft's Account password. I usually Reset my password ***** month or so because of my medically induced short-term memory - I forget it a lot.All was fine until 4 weeks ago when I went into Microsoft to reset my password ***** I decided to try 2-step Authentication- BIG MISTAKE! I forgot my password ***** few days later and went to reset it but the contact details on my Account are:1. My personal mobile phone number which works fine and 2. My work Gmail email address (which now does not exist as I retired 2 years ago on medical grounds.)So on resetting my password ***** was sent a code to my mobile fine. First step done. So on the second step authentication they sent a code to the non-existent Gmail address. As expected I could not reset my password. I went through lots of online automatic solutions and was even sent online to a 3rd party IT support service - nothing came of it all. Please just get a user to enter my account and take off the two step authentication so I can just reset my password ***** get into my PC.I have an event in 3 weeks which needs the files in my PC which took me months to prepare.My name is***** and I am the owner of the***@******.*** Microsoft Account.My home computer's login password ***** ***** Microsoft's Account password. I usually Reset my password ***** month or so because of my medically induced short-term memory - I forget it a lot.All was fine until 4 weeks ago when I went into Microsoft to reset my password ***** I decided to try 2-step Authentication- BIG MISTAKE! I forgot my password ***** few days later and went to reset it but the contact details on my Account are:1. My personal mobile phone number which works fine and 2. My work Gmail email address (which now does not exist as I retired 2 years ago on medical grounds.)So on resetting my password ***** was sent a code to my mobile fine. First step done. So on the second step authentication they sent a code to the non-existent Gmail address. As expected I could not reset my password. I went through lots of online automatic solutions and was even sent online to a 3rd party IT support service - nothing came of it all. Please just get a user to enter my account and take off the two step authentication so I can just reset my password ***** get into my PC.I have an event in 3 weeks which needs the files in my PC which took me months to prepare.My name is***** and I am the owner of the***@******.*** Microsoft Account.My home computer's login password ***** ***** Microsoft's Account password. I usually Reset my password ***** month or so because of m… read more
Jason Jones
Jason Jones
AAS Information Technology
12,422 satisfied customers
I had a gmail account & then tried to set up a Facebook
I had a gmail account & then tried to set up a Facebook account for my dog breeding business using a gmail address . Everything went crazy & I can no longer get onto my original account or the new acc… read more
VanHilton M
VanHilton M
Email Specialist
2,233 satisfied customers
I have a FB account, Verizon dropped my email, I tried to
I have a FB account, Verizon dropped my email, I tried to change it to my Google email and it wouldn't work????? Please help … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,989 satisfied customers
I cannot get into my original account, i put in my phone
i cannot get into my original account, i put in my phone number and new email and it brings up an empty account … read more
Your Solution
Your Solution
Software Developer and Project Manager
Master in Science
210 satisfied customers
Trying to add second account on gmail with same email
trying to add second account on gmail with same email address … read more
Dustin Stroh
Dustin Stroh
Computer Networking and Information Securities
407 satisfied customers
I have been trying to set up a Facebook account. I had the
I have been trying to set up a Facebook account. I had the first account suspended and then disabled and then tried setting up a second account as I need the account for my business. I was entering th… read more
Nhat Nguyen
Nhat Nguyen
Davenport University Instructor
Master's Degree
242 satisfied customers
I forgot my password. Not sure, but I don't think so. I
I forgot my password JA: Are you logged into your email account on any other devices? Customer: Not sure , but I don't think so. JA: Do you have security questions or a phone number on file to help re… read more
VanHilton M
VanHilton M
Email Specialist
2,233 satisfied customers
I want to add another email address but it's not working on
I want to add another email address but it's not working on my smartphone … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
2,753 satisfied customers
Cannot accept my email says password was changed 5 days ago.
cannot accept my email says password ***** changed 5 days ago. Going in circles for 5 days following reset confirmation suggestions to no avail. info says that my user name is correct. None of the hel… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
4,566 satisfied customers
I have an gmail account ,But I cannot remember my password
I have an gmail account ,But I cannot remember my password ***** it ,and I'm trying to log into my Facebook account and can't because I don't remember my password ***** that either ,I want to know is … read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
878 satisfied customers
I just set up a new account and was going to post something.
I just set up a new account and was going to post something. However, the email address I entered when setting up account is different than the email I want responses to come to. How can I change emai… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I have an existing account with you,but in trying to set up
I have an existing account with you,but in trying to set up mu sirus xm account it would not recognize my account. So I tried to set up a new account and it is not procdessing that either---any sugges… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I just opened this account two or three days ago; this is
I just opened this account two or three days ago; this is the first time I've … read more
Uran
Uran
IT Consultant, Network and System Admin
Network Administration
2,062 satisfied customers
I had an old gmail account (sandra) that I can no longer
I had an old gmail account (sandra***@******.***) that I can no longer access. I've spent hours going through all the instructions to no avail. In the meantime I more or less accidentally added a new … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
3,142 satisfied customers
Google can't verify my account so I can reset my gmail, I
Google can't verify my account so I can reset my gmail, I have forgotten my password. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
3,142 satisfied customers
I use @gmail.com and @cpa.com. I had set them up on my
Hi I use @gmail.com and @cpa.com. I had set them up on my laptop and mobile, and all was fine. Suddenly the @cpa.com email account on my android mobile was not synching. So I removed it from my mobile… read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,282 satisfied customers
I am trying to recover my gmail account password XXXXX I do not
I am trying to recover my gmail account password XXXXX I do not remember when I created it or any other info it asks for. This is an account I have never used and probably created months ago when the … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
3,142 satisfied customers
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

3,142 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

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8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

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Certified Email Expert with over 10 years experience.

IT Miro

IT Miro

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781 satisfied customers

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Frederick S

Frederick S

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A. Stevens

A. Stevens

Computer Engineer

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10+ years of Desktop, Laptop, and Server troubleshooting and support.

Byron

Byron

PC Support Tech

424 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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