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I'm sorry about the issue, Please fill out this form : https://help.uber.com/riders/article/i-think-my-account-has-been-hacked------?nodeId=f05c6c37-7dc0-497b-bebe-8e6c220545cf Explain the situation, enter as much details as possible to prove that you are the true owner of the Uber account. Then uber security team will verify your informations and contact you later (1-3 days). Once done call your card carrier or bank report any unauthorized charges, then cancel your card and order a new one.