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I try to login to my gmail: *****@***.com**problem is: I
Hello!**I try to login to my gmail: *****@***.com**problem is: I have forgot my password ***** tried so many*password ***** can remember but my gmail is "locked" by Google for security reasons because… read more
Ricky - Expert Tech
Ricky - Expert Tech
Bachelor's Degree
3,107 satisfied customers
I need to get into my account. and I am the owner of the
My name is***** and I am the owner of the***@******.*** Microsoft Account.My home computer's login password ***** ***** Microsoft's Account password. I usually Reset my password ***** month or so because of my medically induced short-term memory - I forget it a lot.All was fine until 4 weeks ago when I went into Microsoft to reset my password ***** I decided to try 2-step Authentication- BIG MISTAKE! I forgot my password ***** few days later and went to reset it but the contact details on my Account are:1. My personal mobile phone number which works fine and 2. My work Gmail email address (which now does not exist as I retired 2 years ago on medical grounds.)So on resetting my password ***** was sent a code to my mobile fine. First step done. So on the second step authentication they sent a code to the non-existent Gmail address. As expected I could not reset my password. I went through lots of online automatic solutions and was even sent online to a 3rd party IT support service - nothing came of it all. Please just get a user to enter my account and take off the two step authentication so I can just reset my password ***** get into my PC.I have an event in 3 weeks which needs the files in my PC which took me months to prepare.My name is***** and I am the owner of the***@******.*** Microsoft Account.My home computer's login password ***** ***** Microsoft's Account password. I usually Reset my password ***** month or so because of my medically induced short-term memory - I forget it a lot.All was fine until 4 weeks ago when I went into Microsoft to reset my password ***** I decided to try 2-step Authentication- BIG MISTAKE! I forgot my password ***** few days later and went to reset it but the contact details on my Account are:1. My personal mobile phone number which works fine and 2. My work Gmail email address (which now does not exist as I retired 2 years ago on medical grounds.)So on resetting my password ***** was sent a code to my mobile fine. First step done. So on the second step authentication they sent a code to the non-existent Gmail address. As expected I could not reset my password. I went through lots of online automatic solutions and was even sent online to a 3rd party IT support service - nothing came of it all. Please just get a user to enter my account and take off the two step authentication so I can just reset my password ***** get into my PC.I have an event in 3 weeks which needs the files in my PC which took me months to prepare.My name is***** and I am the owner of the***@******.*** Microsoft Account.My home computer's login password ***** ***** Microsoft's Account password. I usually Reset my password ***** month or so because of my medically induced short-term memory - I forget it a lot.All was fine until 4 weeks ago when I went into Microsoft to reset my password ***** I decided to try 2-step Authentication- BIG MISTAKE! I forgot my password ***** few days later and went to reset it but the contact details on my Account are:1. My personal mobile phone number which works fine and 2. My work Gmail email address (which now does not exist as I retired 2 years ago on medical grounds.)So on resetting my password ***** was sent a code to my mobile fine. First step done. So on the second step authentication they sent a code to the non-existent Gmail address. As expected I could not reset my password. I went through lots of online automatic solutions and was even sent online to a 3rd party IT support service - nothing came of it all. Please just get a user to enter my account and take off the two step authentication so I can just reset my password ***** get into my PC.I have an event in 3 weeks which needs the files in my PC which took me months to prepare.My name is***** and I am the owner of the***@******.*** Microsoft Account.My home computer's login password ***** ***** Microsoft's Account password. I usually Reset my password ***** month or so because of m… read more
Jason Jones
Jason Jones
AAS Information Technology
12,503 satisfied customers
I got new phone awhile back. Haven't been able to recover
I got new phone awhile back. Haven't been able to recover email address. Old book lost can't remember password. … read more
Cody
Cody
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Bachelor's Degree
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I can't recover my gmail account. This time I was using the
This time I was using the laptop and do want to mention I am 46 years old and not very good at using the laptop … read more
RobsWorld
RobsWorld
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560 satisfied customers
I cannot log into my original Gmail account it says I do not
I cannot log into my original Gmail account it says I do not exist I've had that account for years I don't know how many years I didn't change my password ***** it won't let me in my account I had to … read more
RobsWorld
RobsWorld
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I got my phone stolen sometime early yesterday morning and
I got my phone stolen sometime early yesterday morning and these people have hacked all my account my bank account my Yahoo account my Google account my PayPal account if taken almost $3,000 and I can… read more
sandy
sandy
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B.Tech
2,498 satisfied customers
I'm trying to get into my other email account but I don't
Hello I'm trying to get into my other email account but I don't remember the old phone an I have s new phone now can you please help me I'm having a very hard time trying to verify how I am with my Go… read more
Rennan Lui
Rennan Lui
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I broke my phone and got a new one but forgot my Gmail
I broke my phone and got a new one but forgot my Gmail password ***** my Gmail backup account is not spelled correctly nor do I have the phone number from the previous number on the Gmail account I'm … read more
Chris L.
Chris L.
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Vocational, Technical or Trade Scho
1,989 satisfied customers
I am actually trying to help my father, who is 94 years old.
I am actually trying to help my father, who is 94 years old. Somehow he got logged out of his gmail account and can't remember his password. Unfortunately, the second e-mail on his account (where you … read more
Chris L.
Chris L.
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Vocational, Technical or Trade Scho
1,989 satisfied customers
I'm actually having trouble with my Gmail account. Is that
Hi, I'm actually having trouble with my Gmail account. Is that something you can help me with? … read more
Jess M.
Jess M.
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Bachelor's Degree
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I have been logged out of my yahoo mail account and can't
I have been logged out of my yahoo mail account and can't get back in. I only remember one of the security questions but because I don't remember the second one it won't let me log in … read more
Hema Malini
Hema Malini
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Nothing with my computer - I recently switched my cell phone
Nothing with my computer - I recently switched my cell phone over to straight talk (on March 7th)...then my mother passed away on March 13th and my grandson got a hold of my cell phone and deactivated… read more
Ugo A
Ugo A
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Why do I have 2 separate email accounts with Gmail, and am
Why do I have 2 separate email accounts with Gmail, and am routinely denied access to 1 of them? Do I need to upgrade my phone to a 6.0 or higher operating system? Thanks! … read more
sandy
sandy
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I just got a new phone and i cant access my gmail account
I just got a new phone and i cant access my gmail account because i forgot the password,,, please help ive tried everything … read more
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I lost my account for: "[email protected]"
I lost my account for: "*****@******.***" Established a new account "*****@******.***" I want my old e-mails. You really screwed me this morning … read more
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I had an email addresss then i went to retrieve my email &
i had an email addresss then i went to retrieve my email & had to open a new account. I then deleted the hopefully new account but still cant get into my old account which i want … read more
Jess M.
Jess M.
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Bachelor's Degree
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My boyfriend was diagnosed with dementia and also had a
My boyfriend was diagnosed with dementia and also had a stroke. He wants to recover his old email, but I am unable to help him. I am his girlfriend Corrie King and my email is***@******.***. Please em… read more
Jess M.
Jess M.
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Bachelor's Degree
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My other email accounts have been hacked into many times. How
My other email accounts have been hacked into many times. How can I prtect mt current gmail account?… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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