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I had someone clear out cookies from my browser as I was
I had someone clear out cookies from my browser as I was having a hard time getting on line and that was what I was advised. When I went on line I had to set up a new Google account and migrate my inf… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
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My God, I'm going. I have always used outlook and I'm 64
i'm going nuts. I have always used outlook and I'm 64 years old and I have recently changed my email address. For many, many years my email address was***@******.*** and I have been with EarthLink paying $7.95 a month for my emails. I now have my own email address***@******.*** and it is hosted by a friend. I no longer want that email address at EarthLink and want to discontinue by account with them. I also have a gmail account which is***@******.***. Here is my problem. My friend that is hosting my email address***@******.*** has arranged for all 3 email address to go to my outlook account. Problem is that every email sent to***@******.*** is coming into my outlook box in duplicate. If I close my account with EarthLink (I will change my email address with all the merchants I do business with online first), will it affect my outlook account? I'm not at all very knowledgeable with all this and need your help. I want to continue to receive all my emails being sent to***@******.*** as well as***@******.*** to go to my outlook box. How should I proceed? … read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
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I asked you questions yesterday about recovering my email,
I asked you questions yesterday about recovering my email, and you gave me a new email and I couldn'tg recover my old one. I paid for this! … read more
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Alex Royce
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I think my account may have been breached. I need to talk
I think my account may have been breached. I need to talk with a fraud expert … read more
Mr.Med
Mr.Med
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I Jess M.. I had to open a new accountant and when doing so,
I Jess M.. I had to open a new accountant and when doing so, somehow my email address was changed. Can you get me back to using old email address, all my contacts only know it. … read more
Jess M.
Jess M.
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Bachelor's Degree
3,142 satisfied customers
I worked at a school and had an email address from that job.
I worked at a school and had an email address from that job. I have changed my email address, but when I try to get an app, it always brings up the old email. … read more
David L
David L
Bachelor's Degree
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Thanks for answering. I'm trying to get LastPass to let me
Hi Andy, Thanks for answering. I'm trying to get LastPass to let me access my account with my former master password. I had mistakenly entered some keystrokes that I can't remember. They are sending m… read more
Chavez Clemons Jr
Chavez Clemons Jr
President and Founder
Bachelor of Science
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Ordered gift cards while account had charter.net email address. Since cards were to be sent to email address, changed to currently used aol address. Now account doesn't show purchase of gift cards. No… read more
Hema Malini
Hema Malini
B Tech
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Received email stating my account name and mailing address
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Bing
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Hi, I can't recover my email because the recovery phone number was from my old work place. … read more
Bing
Bing
Freelance IT Consultant
658 satisfied customers
I received an email stating that an order had been placed. I
I received an email stating that an order had been placed. I did not do it. I did not know how to respond as directed. A friend went to settings and disabled something thinking that would solve the pr… read more
Kamil Anwar
Kamil Anwar
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Bachelor's Degree
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Suddenly, you are not accepting my email account or my password. I have had this same set of information for a long time and just started using it to purchase “apps”...what's wrong? HELP! … read more
RussellA
RussellA
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Bachelor's Degree
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First as a form of introduction, I am 66 yrs of age (baby
Hi Pearl. First as a form of introduction, I am 66 yrs of age (baby boomer) and I am an ARMY veteran. For a decade I have been satisfied with MSN and all of the storage it provides. What happened recently is my having been asked to provide a new password. My huge mistake was, due to the comfort zone I lived with, not having seen the significance of following directives. The other fact is that when I had to give a new password ***** tried three times to no avail and then tried a fourth time and everything I thought was there regardless disappeared. I am really wounded over this experience due to the fact that I was in such a comfort zone. I tried three times to get my site back. Went to sleep at three and woke to a rejected effort. I can't remember the emails I sent or to whom or the subject etc. I need help with this as I really miss my emails. Do I have any hope for this? … read more
Bing
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I have had a gmail account for years and I'm 76 years old
I have had a gmail account for years and I'm 76 years old and don't know how to fix my problem. I have gone through pages have at least received 6 codes and they don't help … read more
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GeekGal
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I am trying to set up my account. My old email was, I
I am trying to set up my account. My old email was***@******.***, I changed my email about 4 years ago and have been out of the country for a couple of years. When I tried to change my password, they … read more
John T. F.
John T. F.
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Not Receiving Gmail into my Windows 8 mail account. I have
Not Receiving Gmail into my Windows 8 mail account. I have a Surface tablet with Windows 8. I added two email accounts to the mail app: an exchange work account and a gmail account. Once I added the a… read more
comp_audio
comp_audio
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I was auto upgraded to outlook from Hotmail, with the same
I was auto upgraded to outlook from Hotmail, with the same address and password XXXXX for .outlook. A week or so later MS said I had to get a Microsoft login and password-it then asked for a new outlo… read more
Richard
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

3,142 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

2,112 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

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Certified Email Expert with over 10 years experience.

IT Miro

IT Miro

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Frederick S

Frederick S

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A. Stevens

A. Stevens

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Byron

Byron

PC Support Tech

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CCNA, A+, MCSE 11 years at a large law firm.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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