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I can't get into an old email that has some old files I
I can't get into an old email that has some old files I would like. I think I have the correct password, but the box shows up which has a very old email for security. I think you guys want to send a c… read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
2,848 satisfied customers
Ellen how you doing? So Im activating a new phone device and
Hi Pearl. So Im activating a new phone device and was trying to include my email on it. The problem that I have is that i do not remember my password ***** I changed my phone number as well. How i could possibly be able to reach my gmail and change phone and password? … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
1,559 satisfied customers
I really hope you can help me. I am having such a dilemma at
I really hope you can help me. I am having such a dilemma at the moment. On Thursday night I tried to log in to my google account and a message appeared saying google cant verify the account. I now cannot access my gmail account either or any account connected to google. My gmail has important mail that I need to access and I have no way to transfer them to a different email account. I am so disappointed in google at the moment. I did a recovery request giving my password ***** used and my cellphone number but could not remember when I opened my google account since it has been many years ago. I have been with google for more than 10 years and this is the worst support I have ever had. Have read multiple complaints about this and not any solutions. Most people got the same answer as I got after trying to recover their accounts that the account could not be recovered. … read more
Josh
Josh
It Support Specialist
Associate Degree
8,009 satisfied customers
Trying to get old password. Cant open up code in e-mail
Trying to get old password. Cant open up code in e-mail without signing in with pass word. Try sending text however you have old number for me to receive text. New number(###) ###-#### [email protected]… read more
Jason Jones
Jason Jones
AAS Information Technology
12,512 satisfied customers
My issue is that i had a google account under and im not as
Hello my issue is that i had a google account under***@******.*** and im not as tech savvy ad most i changed my phone number and now when i go to the account with new phonw number its asking for verif… read more
Nhat Nguyen
Nhat Nguyen
Davenport University Instructor
Master's Degree
243 satisfied customers
I have changed my phone number about a month ago and forgot
I have changed my phone number about a month ago and forgot to change that information to new phone number in my Gmail account for second step verification … read more
Maurice
Maurice
Head of Information Technology
High School or GED
188 satisfied customers
I am locked out of my Gmail account. They say I do not have
I am locked out of my Gmail account. They say I do not have a current password? I don't remember changing the password. To change the password ***** can call at a phone number I no longer have or send… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
2,572 satisfied customers
How can I get my gmail access back? I have a new phone
How can I get my gmail access back? I have a new phone number and it want to text an old number, I don't remember the password, nor do I remember the month and year I set it up, so these are the quest… read more
RobsWorld
RobsWorld
Desktop Support Engineer
561 satisfied customers
I have been in prison for 45 months and I am trying to get
I have been in prison for 45 months and I am trying to get back into my old gmail account which is ***. My old computer is shot, my old cell phone number is ***** to someone else, my old girlfriend is… read more
Josh
Josh
It Support Specialist
Associate Degree
8,009 satisfied customers
I'm having trouble accessing my Gmail account. The password
Hi. I'm having trouble accessing my Gmail account. The password ***** usually use is not being accepted so the prompts send me to my phone number then to my back up email which is no longer active and… read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,417 satisfied customers
Last Friday I was working at my brothers office and needed
Last Friday I was working at my brothers office and needed to access my gmail account. I failed the password ***** so I reset my password ***** now Either I'm not remembering it correctly or something… read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,417 satisfied customers
How do I retrieve a sent email. it is very important that i
how do I retrieve a sent email. it is very important that i correct it … read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
My email its locked and tried unlock it but will send code
hi my email its locked and tried unlock it but will send code to my old phone number … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,417 satisfied customers
I am trying to access my gmail account because I have
I am trying to access my gmail account because I have forgotten the password I have completed the steps for the code but the code is sent to my old work email address that no longer exists. How can I … read more
Josh
Josh
It Support Specialist
Associate Degree
8,009 satisfied customers
I have just broken up with a lady that had access to my
I have just broken up with a lady that had access to my password ***** my gmail email. I can't change the password ***** When i ask gmaill to send a 6 digit code to my work email it does. But it won't verify the number when i enter it … read more
Bing
Bing
Freelance IT Consultant
666 satisfied customers
I can't seem to log in to my gmail acct. I lost the phone
I can't seem to log in to my gmail acct. I lost the phone that is listed for recovery password. When I put my work email address it states it is sending me a verification code I'm not getting that ema… read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,417 satisfied customers
I have a gmail account from back around 1998 and computer
I have a gmail account from back around 1998 and computer was just upgraded at Best Buy. So its like the gmail software was also updated so now it wants a 2 step verification so I can get logged back … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,417 satisfied customers
I somehow ended up with 3 gmail accounts over the years (and forgot ab
I somehow ended up with 3 gmail accounts over the years (and forgot about the first two). This is problematic as all three are linked to my yahoo email (which is also actually the gmail sign-in for on… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
3,177 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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