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I need to get into my account. and I am the owner of the
My name is***** and I am the owner of the***@******.*** Microsoft Account.My home computer's login password ***** ***** Microsoft's Account password. I usually Reset my password ***** month or so because of my medically induced short-term memory - I forget it a lot.All was fine until 4 weeks ago when I went into Microsoft to reset my password ***** I decided to try 2-step Authentication- BIG MISTAKE! I forgot my password ***** few days later and went to reset it but the contact details on my Account are:1. My personal mobile phone number which works fine and 2. My work Gmail email address (which now does not exist as I retired 2 years ago on medical grounds.)So on resetting my password ***** was sent a code to my mobile fine. First step done. So on the second step authentication they sent a code to the non-existent Gmail address. As expected I could not reset my password. I went through lots of online automatic solutions and was even sent online to a 3rd party IT support service - nothing came of it all. Please just get a user to enter my account and take off the two step authentication so I can just reset my password ***** get into my PC.I have an event in 3 weeks which needs the files in my PC which took me months to prepare.My name is***** and I am the owner of the***@******.*** Microsoft Account.My home computer's login password ***** ***** Microsoft's Account password. I usually Reset my password ***** month or so because of my medically induced short-term memory - I forget it a lot.All was fine until 4 weeks ago when I went into Microsoft to reset my password ***** I decided to try 2-step Authentication- BIG MISTAKE! I forgot my password ***** few days later and went to reset it but the contact details on my Account are:1. My personal mobile phone number which works fine and 2. My work Gmail email address (which now does not exist as I retired 2 years ago on medical grounds.)So on resetting my password ***** was sent a code to my mobile fine. First step done. So on the second step authentication they sent a code to the non-existent Gmail address. As expected I could not reset my password. I went through lots of online automatic solutions and was even sent online to a 3rd party IT support service - nothing came of it all. Please just get a user to enter my account and take off the two step authentication so I can just reset my password ***** get into my PC.I have an event in 3 weeks which needs the files in my PC which took me months to prepare.My name is***** and I am the owner of the***@******.*** Microsoft Account.My home computer's login password ***** ***** Microsoft's Account password. I usually Reset my password ***** month or so because of my medically induced short-term memory - I forget it a lot.All was fine until 4 weeks ago when I went into Microsoft to reset my password ***** I decided to try 2-step Authentication- BIG MISTAKE! I forgot my password ***** few days later and went to reset it but the contact details on my Account are:1. My personal mobile phone number which works fine and 2. My work Gmail email address (which now does not exist as I retired 2 years ago on medical grounds.)So on resetting my password ***** was sent a code to my mobile fine. First step done. So on the second step authentication they sent a code to the non-existent Gmail address. As expected I could not reset my password. I went through lots of online automatic solutions and was even sent online to a 3rd party IT support service - nothing came of it all. Please just get a user to enter my account and take off the two step authentication so I can just reset my password ***** get into my PC.I have an event in 3 weeks which needs the files in my PC which took me months to prepare.My name is***** and I am the owner of the***@******.*** Microsoft Account.My home computer's login password ***** ***** Microsoft's Account password. I usually Reset my password ***** month or so because of m… read more
Jason Jones
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U real. Need assistant on getting my grandson email password
Need assistant on getting my grandson email password ***** He does not remember his password ***** all of the information when he created it in December 2018. I purchased him a laptop for Christmas in 2018. … read more
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My phone is being hacked most definitely. More specific is
Hello. My phone is being hacked most definitely. More specific is that my Google accounts have also been hacked therefore I believe has allowed the attacker to literally shadow my entire personal life… read more
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Microsoft claims my mail boxes are full, I can't receive or send. I spoke with someone at Microsoft yesterday who explained that I may be getting hacked from Germany. I have wiped out my junk files ab… read more
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I have a MS Outlook problem with the symptom of very slow
I have a MS Outlook problem with the symptom of very slow synchronization for the "Sent" aspect. Concurren with this issue is an additional problem created by a Just Answer expert the first time (orde… read more
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Can't get in. Microsoft is demanding password and will not
Can't get in. Microsoft is demanding password ***** will not accept the one I'm using. How do I change the password? … read more
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John
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I have not gotten any gmail since Jann.31> I am told to sign
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Jess M.
Jess M.
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Hey ive been informed my gmail account has been hacked … read more
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When try to upgrade windows 10 from windows 7 I get as far as 32% installation and 6 %of drivers etc and my internet connection goes to red ( or it is disconnected) and that is as far as I can get wit… read more
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My computer was hacked on Monday, August 25th. I was not at
My computer was hacked on Monday, August 25th. I was not at home and didn't answer telephone calls when people tried to check on me. I didn't return home until Friday and didn't know all of this was h… read more
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My Yahoo has a broken box icon after the lock symbol in the address bar so I am afraid to log in. There was also a message that came up on my iphone that said that my account was locked because of som… read more
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My gmail account was hacked into yesterday and a spam e-mail
My gmail account was hacked into yesterday and a spam e-mail was sent to all my e-mail contacts by the hacker. That I have dealt with and have changed my password. But he also deleted all the e-mails … read more
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how do i check ; what(all the things) that i downloaded from
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I HAVE HAD MY hOTMAIL ACCOUNT HACKED BY AN INDIVIDUAL WHO IS
I HAVE HAD MY hOTMAIL ACCOUNT HACKED BY AN INDIVIDUAL WHO IS USING THIS ACCOUNT TO SEND OUT SCAMS IN MY NAME! tHEY HAVE, AS OF YESTERDAY, BLOCKED MY ACCESS TO THIS ACCOUNT! i HAVE BEEN FIGHTING THIS S… read more
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I haven't received any new emails to my gmail account
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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