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Hi, I am LinuxGeek, the computer expert who will assist you today. Thank you for trusting JustAnswer to assist you with your phone
Are you locked out of an iphone or an Android phone?
No restarting wont help you will need to factory reset it but you have to know the password ***** your gmail account that you put into the phone do you at least know the password ***** that?
Have you tried to reset the gmail password?
You can still reset the password ***** your gmail account using another device
I recommend using a laptop or a desktop computer to reset the password ***** your Gmail account
I have the instruction HERE