Email

Forgot password and cannot log into primary gmail account.

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Forgot password ***** cannot...

Forgot password ***** cannot log into primary gmail account

Technician's Assistant: Are you logged into your Gmail account on any other devices?

My old phone cause passomword was setvto autosave .but om my new phone its not so cant log in due to forgetting password
... Read full answer

Forgot password ***** cannot log into primary gmail account

Technician's Assistant: Are you logged into your Gmail account on any other devices?

My old phone cause passomword was setvto autosave .but om my new phone its not so cant log in due to forgetting password

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Did all that i get cant verify this is your accounts

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Need to reset password

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Customer reply replied 10 months ago
My primary email i cant get into is***@******.***
I created a temporary gmail for now
Answered in 20 minutes by:
8/23/2018
John - Tech Expert
John - Tech Expert, Email Agent
Category: Email
Satisfied Customers: 4,576
Experience: IT Professional
Verified

Welcome to JustAnswer, My name is*****
You may see a Secure Remote Assistance offer on your screen. This is optional.

Can you tell me the email address please?
Regards John

John - Tech Expert
John - Tech Expert, Email Agent
Category: Email
Satisfied Customers: 4,576
Experience: IT Professional
Verified
John - Tech Expert and 87 other Email Specialists are ready to help you
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Customer reply replied 10 months ago
This is the one i need my password *****

Hey are you using mac or windows?

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Customer reply replied 10 months ago
Using my phine i dont havelaptop or pcStill there

Yes - what part of the recovery does it fail?

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Customer reply replied 10 months ago
verifying its mine

Yes is this the phone or data of birth or what?

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Customer reply replied 10 months ago
When i got my accountPhone im on nowAre u able to assist?

Yes can you confirm you cell phone number?

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Yes - If they approve the account it will have instructions on how to regain access will be sent via SMS in 24 hours

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Customer reply replied 10 months ago
Is this session done?

Yes I have disconenct please let me know when you get the recovery informations

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Customer reply replied 10 months ago
I will ty

Thank you

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Customer reply replied 10 months ago
Ive not teceived recovery info to reset password

Did you get any text messages?

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Customer reply replied 10 months ago
NoNon for recovery

Any from Google at all?

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Customer reply replied 10 months ago
Nothing

Will look into sorry about that - that's odd

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