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I am not getting email on my computer, but still get it on…

Customer Question
I am not getting...

I am not getting email on my computer, but still get it on my iphone.

Technician's Assistant: How's your Internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

From a browser or mail client? I don't know the difference It always appeared on my computer.

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

I am not aware.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

All I know when I was trying to fix this myself was that it indicated that my mail was "offline"

Submitted: 14 days ago.Category: Email
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Answered in 5 minutes by:
8/5/2018
Email technician: Kamil Anwar, Exchange & Email Consultant replied 14 days ago
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 7,076
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

Ask Your Own Email Question
Email technician: Kamil Anwar, Exchange & Email Consultant replied 14 days ago

Who is your email provider?

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

7,076 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

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James K.

Consultant

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Frederick S

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701 satisfied customers

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IT Miro

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A. Stevens

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10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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