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Cannot change password because email is invalid. I can use
I can use my email. Sorry for the confusion. It is my mother's account and old email that cannot be used. Her old email that she got STARZ with is***@******.*** … read more
IT Miro
IT Miro
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Bachelor's Degree
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My wife has set up my accounts as I'm computer illiterate
My wife has set up my accounts as I'm computer illiterate and won't give me my code to get into my account can you please help me … read more
Rennan Lui
Rennan Lui
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My wife Sepeda with the email away last September and trying
My wife Susan Sepeda with the email***@******.*** away last September and trying to recover Google pictures from her email … read more
KIIZ
KIIZ
Owner
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I have described it 2 or 3 times tonight and before. During
i have described it 2 or 3 times tonight and before. … read more
Rennan Lui
Rennan Lui
IT Engineer Specialist
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My ex has taken over my gmail accounts she keeps changing my
My ex has taken over my gmail accounts she keeps changing my password, I have a new phone number so whenI try to retrieve anything they ask for somewhere to send me a code an email address or phone my… read more
Benjie
Benjie
Technical Support
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1,274 satisfied customers
My mother has an older e-mail address that she can no longer
Hello, my mother has an older e-mail address that she can no longer access because she forgot the password ***** also is no longer at the phone number that a verification code can be sent to. She has … read more
Rahul T
Rahul T
BE
419 satisfied customers
My daughter forgot her password and when she goes to click
Hello,My daughter forgot her password ***** when she goes to click on the forgot password, she don't receive a message with a code. She recently got a new phone and the password ***** programed in her… read more
Justin Johnson
Justin Johnson
Owner
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Wife cannot access her gmail account. Forget password and
Wife cannot access her gmail account. Forget password ***** phone number used has been changed and unable to update info … read more
Richard
Richard
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IT Manager, Consultant
15,926 satisfied customers
I am locked out of my email and not able to reset my
I am locked out of my email and not able to reset my password ***** my sbcglobal.net account. … read more
ZAID ALAMRO
ZAID ALAMRO
Computer Technician
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I can't get into my gmail now. My iPhone was stolen and it
I can't get into my gmail now. My iPhone was stolen and it was my two step verification. … read more
ZAID ALAMRO
ZAID ALAMRO
Computer Technician
Masters
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I have been without access to my Google and Facebook
PLEASE HELP! I have been without access to my Google and Facebook accounts until the first of last month. I have forgotten both passwords. Also, I no longer have a cell phone only a land line. How can… read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,157 satisfied customers
Yahoo mail inaccessible security cert. rev. cant access...
yahoo mail inaccessible security cert. rev. cant access... also password ***** security quest was mothers maiden name cell no. no longer active was(###) ###-####e-mail is***@******.*** need to recover… read more
bbao
bbao
Freelance IT Consultant
434 satisfied customers
The problem I have is that I have to change my wife's
The problem I have is that I have to change my wife's password ***** of a security alert from Google. Someone has hacked her password. Now to change the password, I can sign into the account with her … read more
Richard
Richard
IT Manager
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15,926 satisfied customers
90 year old M T***** cannot get into her google email
90 year old Dorothy M T***** cannot get into her google email account. She cannot remember her information such as password. The phone connection listed on her account cell phone number *** *** **** ,… read more
David L
David L
Bachelor's Degree
5,781 satisfied customers
Doing this for an 87 widow friend. She can't remember her
Doing this for an 87 widow friend. She can't remember her password; doesn't have the old cell phone that's registered to the account (no text recovery); and I tried every password *****'s ever used an… read more
Jeffrey B
Jeffrey B
ICT Support 1/2/3/ Line
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My wife is trying to recover her password for her gmail
Hi Pearl, My wife is trying to recover her password ***** her gmail account and can't do it. I'm having problems trying to help her. She needs this info for her new Samsung 8 phone - which she NEEDS t… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,926 satisfied customers
It is my daughters email. Her cell phone is not working.
It is my daughters email. Her cell phone is not working. When she tried to log into her gmail account it does not recognize her password ***** says she changed it 3 months ago. I have tried everything… read more
arsufi2002
arsufi2002
Bachelor's Degree
1,421 satisfied customers
my wife is a gmail user and does not remember her password
my wife is a gmail user and does not remember her password XXXXX years ago. She has a new iPad and cannot get into her gmail account. How can she get a new password XXXXX get into her account and then… read more
Hunter Owens
Hunter Owens
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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