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I NEED TO RECOVER MY PASSWORD TO MY GMAIL ACCOUNT/MY PHONE…

Customer Question
I NEED TO RECOVER...

I NEED TO RECOVER MY PASSWORD ***** MY GMAIL ACCOUNT/MY PHONE RESET AND I CANNOT RESET IT WITHOUT PASSWORD

Technician's Assistant: Are you logged into your Gmail account on any other devices?

NO I CAANOT BECAUSE MY PHONE WILL NOT WORK UNTIL I GET MY GMAIL PASSWORD ***** I DO NOT HAVE

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Customer:(###) ###-####GMAIL IS***@******.***

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

NOT CAPIALS ON GMAIL ADDRESS

Submitted: 2 months ago.Category: Email
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Answered in 3 minutes by:
6/1/2018
Email technician: Mirza Vaseem, Email Technician replied 2 months ago
Mirza Vaseem
Mirza Vaseem, Email Technician
Category: Email
Satisfied Customers: 308
Experience: Technical Lead at NVIDIA Graphics Pvt Ltd
Verified

Hello and welcome to JustAnswer.

My name is ***** ***** I will be happy to help you with the issue you are facing.

From the problem description, I understand that you are unable to login to your phone as you have password ***** on your Gmail Account.

Firstly, I am sorry to hear on the password ***** you are facing.

Please be assured that I will be glad to help you in recovering your Gmail Account Password.

Please let me know if you have access to this phone and if you can read text messages that come to this number: (•••) •••-••62.

I will look forward to your response to help you further.

Regards,
Vaseem

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Email technician: Mirza Vaseem, Email Technician replied 2 months ago

The reason I am asking for access to this number (•••) •••-••62 is because, you have set this number as a recovery option to reset your password.

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Customer reply replied 2 months ago
I have no idea what this number is
Email technician: Mirza Vaseem, Email Technician replied 2 months ago

No problem, I will try with alternate methods. What is the last password ***** remember that worked?

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Email technician: Mirza Vaseem, Email Technician replied 2 months ago

Hello and thank you for contacting JustAnswer.

This is a follow-up email about your contact to JustAnswer. Please provide us the requested details so that we can help you further.

Please do not hesitate to ask anymore questions. It’s always a pleasure helping you.

I will eagerly wait to hear from you.

Regards,

Vaseem

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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