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Cant get my email. Computer will not let me get my email it…

Customer Question
Cant get my email ...

Cant get my email

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Computer will not let me get my email it tells me wrong email and wrong password

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Not that i know about

Submitted: 2 months ago.Category: Email
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Answered in 1 minute by:
5/31/2018
Email technician: Jason Jones, Computer Technician replied 2 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,460
Experience: 10+ years of work experience.
Verified

Hello,

I will be the technician working with you today.

Who is your e-mail provider? Please, do not enter your full email address. If you do that, it will be blocked. For that reason, please tell me what comes after the @ sign.

If you would like remote support, select the Secure Remote Assistance option. If you do not want remote support, you may ignore the prompt.

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Jess M.
Jess M., Computer Support Specialist
Category: Email
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