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My ID is Im looking to find out how I can get apple receipts…

Customer Question
Hello, My...

Hello, My ID is***@******.*** Im looking to find out how I can get apple receipts for April and May of this year. I used to receive an email for them but I haven't seen one since March

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

All of those

Technician's Assistant: What troubleshooting have you tried?

Right now im on my macbook

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No I think that will be fine

Submitted: 2 months ago.Category: Email
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Answered in 5 minutes by:
5/31/2018
Email technician: Justin Johnson,
 replied 2 months ago
Justin Johnson
Category: Email
Satisfied Customers: 2,705
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about Apple ID. I've only just come online now and would like to assist you with your question.

What are all the things you have done to try and recover your password? I only ask to make sure you are not having to overlap steps again that you have already done.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

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Customer reply replied 2 months ago
That's not my problem. I need Apple receipts for April and May 2018. I haven't received email receipts since March 2018
Email technician: Justin Johnson,
 replied 2 months ago

Sp you can sign into appleid.apple.com ?

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Customer reply replied 2 months ago
I did and I don't see anywhere that I can get my receipts. These are for a game
Email technician: Justin Johnson,
 replied 2 months ago

Now log into reportaproblem.apple.com and you can see them all there.

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Customer reply replied 2 months ago
If you're the email guru could you please send me receipts for my purchases for Colonyofwars game f
Customer reply replied 2 months ago
for April and May 2018
Email technician: Justin Johnson,
 replied 2 months ago

Now log into reportaproblem.apple.com and you can see them all there.

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Customer reply replied 2 months ago
Oh thank you. ��
Email technician: Justin Johnson,
 replied 2 months ago

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know. It has been my pleasure to assist you!

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Justin Johnson
Category: Email
Satisfied Customers: 2,705
2,705 Satisfied Customers
Experience: Training and Development at Scientifically Speaking

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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