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I have somehow merged my primary google/gmail/calendar when…

Customer Question
I have somehow merged...

I have somehow merged my primary google/gmail/calendar when I created a subaccount for my husband - somehow now my husband shows as the primary

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Primarily droid

Technician's Assistant: What troubleshooting have you tried?

So here's where I think the problem is ----I have a gmail account which I never use - I used my Hotmail address as my primary email/account in google -- I created a subaccount for my husband that is a gmail email - he switched himself to be primary account and all my info is showing under his account i need someone to talk to in backend systems for the to look at what occurred

Technician's Assistant: The Email Technician will be able to walk you through that. Anything else you want the Email Expert to know before I connect you?

Nope thanks ok

Submitted: 2 months ago.Category: Email
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Answered in 5 minutes by:
5/31/2018
Email technician: Justin Johnson,
 replied 2 months ago
Justin Johnson
Category: Email
Satisfied Customers: 2,712
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about email. I've only just come online now and would like to assist you with your question.

Do you have your own domain?

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

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Customer reply replied 2 months ago
no on personal domain
Customer reply replied 2 months ago
i really think i need a provisioning expert on Google Back End systems - any idea how i could get that support?
Email technician: Justin Johnson,
 replied 2 months ago

$$$$$ - I worked at a company with more than 1/2 million dollars in google adds and email and backup services and we didn't have that access.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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