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I forgot my google password - getting message too many

Customer Question
I forgot my google...

I forgot my google password ***** getting message too many attempts how long should i wait?

Technician's Assistant: Are you logged into your email account on any other devices?

On my phone

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Today tried to reset password ***** they sent me a text w verification code then asked security question then asked date I joined gmail then said cannot verify.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I have phone number on file w google and security questions

Submitted: 2 months ago.Category: Email
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Answered in 5 minutes by:
5/31/2018
Email technician: Justin Johnson,
 replied 2 months ago
Justin Johnson
Category: Email
Satisfied Customers: 2,712
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about gmail. I've only just come online now and would like to assist you with your question.

What are all the things you have done to try and recover your password? I only ask to make sure you are not having to overlap steps again that you have already done.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

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Customer reply replied 2 months ago
changed my password ***** a week ago. went to login yesterday and forgot password. tried several times. then went to forgot password. they told me to go to google an phone and type 6 i see on screen. then they sent me text verification; then asked for mothers maiden name; when i set up account; then asked for another email; sent me verification code; then said cannot verify. I did these several times yesterday and today. Now getting message too many attempts wait a few hours
Email technician: Justin Johnson,
 replied 2 months ago

well that is the only way to recover the account.

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