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I lost my gmail password. Is there anyway to recover it?

Customer Question
I lost my gmail...

I lost my gmail password. Is there anyway to recover it?

Technician's Assistant: Are you logged into your Gmail account on any other devices?

NO.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

No. When I try my phone number is ***** that it is incorrect.

Submitted: 2 months ago.Category: Email
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Answered in 5 minutes by:
5/31/2018
Email technician: Justin Johnson,
 replied 2 months ago
Justin Johnson
Category: Email
Satisfied Customers: 2,697
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about gmail. I've only just come online now and would like to assist you with your question.

What are all the things you have done to try and recover your password? I only ask to make sure you are not having to overlap steps again that you have already done.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

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Customer reply replied 2 months ago
I tried clicking on lost password ***** it asks me for an old password. I put that in and then it asks me for my phone number and it does not work.
Customer reply replied 2 months ago
I do not want to remote connect.
Email technician: Justin Johnson,
 replied 2 months ago
Ask Your Own Email Question
Customer reply replied 2 months ago
Please cancel my subscription and give me a refund.
Email technician: Justin Johnson,
 replied 2 months ago

I will submit your refund request now. I will not be able to respond after as customer service will handle it from there. Thanks and have a wonderful day!

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Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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