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My husband has Alzheimer's and I'm trying to access his
My husband has Alzheimer's and I'm trying to access his email to change his password, as he can't remember his password. Can you call me and help us please...***-***-****. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Formerly Echols. I created kimberlyechols20 years ago with
Hello my name is***** formerly Kimberly Echols. I created kimberlyechols20 years ago with my soon to be ex-husband. I cannot access the account and I'm locked out of several crucial accounts because I… read more
bbao
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I'm still trying to access my original account with
I'm still trying to access my original account with Facebook! … read more
Ricky Expert
Ricky Expert
Bachelor's Degree
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I've recently moved to Australia and when I go to log onto
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Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
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My daughter had our family sharing for music on her device.
My daughter had our family sharing for music on her device. It has stopped working. But I am wanting to change to where my device and I will be the administrator of the account. I don't remember my pa… read more
Harry
Harry
133 satisfied customers
I have an gmail account ,But I cannot remember my password
I have an gmail account ,But I cannot remember my password ***** it ,and I'm trying to log into my Facebook account and can't because I don't remember my password ***** that either ,I want to know is … read more
Wes
Wes
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Bachelor's Degree
815 satisfied customers
I don't have the password to my email And I've been locked
I don't have the password ***** my email And I've been locked out of my Facebook so I need the password ***** regain my Facebook password ***** I've been locked out of my Facebook so I need the passwo… read more
Mr.Med
Mr.Med
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Received notification by email yesterday that my Apple ID
Received notification by email yesterday that my Apple ID account is locked because unauthorized use was detected. I questioned the email validity. The account is locked and in trying to reopen, the f… read more
Cody
Cody
Computer Science
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I have a yahoo email and a gmail account, when I'm trying to
I have a yahoo email and a gmail account, when I'm trying to purchase something in a game. It was telling me to come here. Also I just got an upgrade from my 6 plus to the 8 plus. … read more
bbao
bbao
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I cannot remember my Gmail account associated with my new
Hi there. I cannot remember my Gmail account associated with my new phone and it's locked me out. I've rung Samsung but they say I need to recover the email I used and that is synced to my ph. I don't… read more
Harry
Harry
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I only know the # is was set up under and my name. I've
Hi, I only know the # is was set up under and my name. I've locked myself out of my phone that was disconnected from my mom since we thought I lost it. It's now found and we have to reset everything. … read more
Harry
Harry
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I received an email from Apple that said that my Apple ID
I received an email from Apple that said that my Apple ID had been suspended. They requested I reenter the information. I noticed some irregularities: miss spell words and a statement it was not a sec… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
I have a new iPad. One of my email accounts didn't transfer
I have a new iPad. One of my email accounts didn't transfer over. I've tried google.com/recovery many times. I can't remember pass word or when acct was created. I go thru all the steps but keep endin… read more
Justin Johnson
Justin Johnson
Owner
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I need to recover my email I don't have the password. I had
I need to recover my email I don't have the password. I had a different phone number when I opened the email account I've tried everything can you help. … read more
bbao
bbao
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I received a messageSupposedly from PayPal stating that
I received a messageSupposedly from PayPal stating that someone tried to buy a $1200 phone on eBay. They stated they could help me if I responded within 24 hours. What made me think it might not be on… read more
ChrisC
ChrisC
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Associate Degree
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I bought a used iPad and the original owner didn't delete
I bought a used iPad and the original owner didn't delete her Apple ID and now it always comes in wanting me to sign in to her account...I am so frustrated,, … read more
Kris R
Kris R
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I'm trying to login to my gmail account and it's locked out.
I'm trying to login to my gmail account and it's locked out … read more
Josh
Josh
It Support Specialist
Associate Degree
7,323 satisfied customers
I did not change my password but having trouble getting my
I did not change my password ***** having trouble getting my mail, their telling I can't get my mail for 24 hours because I've tried to get into yahoo to many times. I'm 77 years old and I don't under… read more
Richard
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IT Manager, Consultant
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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