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Would like to speak to someone about it..on my home pc I am…

Customer Question
Would like to speak...

Would like to speak to someone about it..on my home pc I am always logged In. I bought a new device yesterday and to sync asked me to log in but i forgot my pw..triedvseberal times..i requested a new password ***** was told itvwold take 3_5 as to check on it.. this is not acceptable because I'm trying to download apps to the new device for my business and it's not letting me until I can get into my Gmail account... I need to speed up this process like now please

Technician's Assistant: Are you logged into your Gmail account on any other devices?

Just found, I am not.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yeah I should..i was waiting for that yesterday but did not get the did not get the prompt

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No nothing else except that I'm trying to reset my password ***** I can continue with my work thank you so much

Submitted: 2 months ago.Category: Email
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Answered in 4 minutes by:
5/31/2018
Email technician: Wes, Consultant replied 2 months ago
Wes
Wes, Consultant
Category: Email
Satisfied Customers: 1,970
Experience: Microsoft Partner
Verified

Hi, welcome to Just Answer. You may receive a request or offer for additional services or for secure remote assistance. These are issued by the Just Answer website, I have no control over them. Please ignore or decline these offers as they are not necessary at this time. If it becomes necessary, I will let you know and resubmit the offers manually. My name is ***** ***** may I assist you today?

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Customer reply replied 2 months ago
Trying to to reset passwork..need help with that
Email technician: Wes, Consultant replied 2 months ago

Okay, a password ***** what? For your gmail account?

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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