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I'm trying to use the mail envelope on the bottom ico not…

Customer Question
I'm trying to use...

I'm trying to use the mail envelope on the bottom ico not working

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

I'm not sure

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Though my e mail

Technician's Assistant: What troubleshooting have you tried?

I get a reply up date your account

Submitted: 2 months ago.Category: Email
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Answered in 5 minutes by:
5/31/2018
Email technician: Richard, Email Systems Specialist replied 2 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Are you getting an error when you try to click the icon?

Please let me know

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Customer reply replied 2 months ago
no
Email technician: Richard, Email Systems Specialist replied 2 months ago

Are you using a mac or windows computer? And which version?

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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