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I forgot my password. I have a new phone. So I can't send a…

Customer Question
I forgot my password...

I forgot my password. I have a new phone. So I can't send a verification code. HELP!!!

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I believe its the pghone number and questions, but I have a new phone.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I have tried all of the passwords I can remember, to no avail.

Submitted: 2 months ago.Category: Email
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Answered in 7 minutes by:
5/31/2018
Email technician: John T. F., Apple Consultant replied 2 months ago
John T. F.
John T. F., Apple Consultant
Category: Email
Satisfied Customers: 3,706
Experience: Setting up and servicing Email accounts since 1994!
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Hello! I will work to provide accurate advice. Give me a minute to read your submission.

If Secure Remote Assistance is offered, please ignore it.

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Email technician: John T. F., Apple Consultant replied 2 months ago

What is the make and model of your phone?

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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