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It my g-mail account. I could not remeber my password and it…

Customer Question
It my g-mail account...

It my g-mail account. I could not remeber my password ***** it was sending the temporary to an old cell number which didn't help. I ended up creating a new gmail account, but now I realize I can't get all the folders and information in the old account.

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No, just my PC

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

No

Submitted: 2 months ago.Category: Email
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Answered in 3 minutes by:
5/31/2018
Email technician: Aparna Indresh,
 replied 2 months ago
Aparna Indresh
Category: Email
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Email technician: Aparna Indresh,
 replied 2 months ago

I understand your concern but if you don't have access to recovery phone number then it is not possible to reset the password ***** your Gmail account.

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Customer reply replied 2 months ago
Is there anyway to have google transfer the 10 years of data to my new account
Email technician: Aparna Indresh,
 replied 2 months ago

Sorry for the inconvenience caused but without logging in to your gmail account it is not possible to transfer the data to the new account.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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