Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Can not sign in to E-Mail. Not logged in to email .I think I…

Customer Question
Can not sign in...

Can not sign in to E-Mail

Technician's Assistant: Are you logged into your email account on any other devices?

Not logged in to email .I think I messed up with sticky keys

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

If you can get this straight , I promise not to touch sticky keys again

Submitted: 2 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 2 minutes by:
5/30/2018
Email technician: Karthik Nagarajan, Computer Engineer replied 2 months ago
Karthik Nagarajan
Karthik Nagarajan, Computer Engineer
Category: Email
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Email Question
Email technician: Karthik Nagarajan, Computer Engineer replied 2 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you provide me the email address? So that we can go ahead and check what are the reset option available.

Ask Your Own Email Question
Customer reply replied 2 months ago
no I do not want to pay $39
Customer reply replied 2 months ago
is everyone asleep ?
Customer reply replied 2 months ago
Well I think I'll go elsewhere for an answer that I have already paid for . All I got was a request for me to spend an additional $40 . Thanks for nothing .
Email technician: Justin Johnson,
 replied 2 months ago
Justin Johnson
Category: Email
Satisfied Customers: 2,712
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. I see you opted out of your previous expert. Are you still in need of assistance?

Ask Your Own Email Question
Email technician: Karthik Nagarajan, Computer Engineer replied 2 months ago

Offers you see for Remote Assistance or Phone Calls are not me recommending them, it is this website. I am more than happy to accept your request for one, but you don't have to. Could you provide me the email address? So that we can go ahead and check what are the reset option available.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I am unable to log into my account online. I attempted to
I am unable to log into my account online. I attempted to change e-mail address and forgot to put the @ sign in the address line. Now it will not recognize my old address so I can log in … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I've tried my e-mail & messed up trying to change it & now
I've tried my e-mail & messed up trying to change it & now can not get in until tomorrow ...need help … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Received a e-mail alert today someone try to use our e-mail
received a e-mail alert today someone try to use our e-mail on my tablet. I have changed the password ***** the account but i can not sign out or access new mail . the account that is on my e-mail whe… read more
Justin Johnson
Justin Johnson
2,712 satisfied customers
I have a 3g iPhone, i can't email anyone because i keep
i have a 3g iPhone, i can't email anyone because i keep getting a message saying that my password ***** username for my phone gmail is incorrect, my cell number is(###) ###-####and my e-mail is***@***… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Must have pressed a wrong key as I can not get into e-mail
must have pressed a wrong key as I can not get into e-mail as I do not have google e-mail for my regular e-mail … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Must have pressed a wrong key as I can not get into e-mail
must have pressed a wrong key as I can not get into e-mail as I do not have google e-mail for my regular e-mail … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I put in my e-mail and password upon startup without
I put in my e-mail and password ***** startup without thinking that it is going to a separate person? What is the process to change it? My email is***@******.*** … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,395 satisfied customers
I can no longer send photos on my earthlink or gmail
I can no longer send photos on my earthlink or gmail account. They send but do not get to the person I am sending them to.… read more
Jason Fenoglio
Jason Fenoglio
45 satisfied customers
Request assistance. When I attempt to access my aol e-mails
Request assistance. When I attempt to access my aol e-mails I receive the message "Couldn't open connection to server." hen I touch the Browser icon i receive the message "Webpage not available."… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
cannot send e-mail,seems to be problem with my user name which has been the same for years
cannot send e-mail,seems to be problem with my user name which has been the same for years,keep getting stupid error messages… read more
James K.
James K.
Consultant
1,585 satisfied customers
I purchased a new computer early Feb. this year and it came
I purchased a new computer early Feb. this year and it came with Windows 8 already installed. Windows Live Mail was part of that installation. For the first 2 or 3 weeks E.mails were O.K. Thereafter I… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I cant get at my e-mail -- had to have everything reinstalled
I can't get at my e-mail -- had to have everything reinstalled but somehow where did the e-mail go?… read more
A. Stevens
A. Stevens
Computer Engineer
530 satisfied customers
My incoming E Mail is not working on my computer it is working
My incoming E Mail is not working on my computer it is working on my phone and on other computers… read more
Sergio A.
Sergio A.
Security & Technical Specialist
Bachelor\u0027s Degree
395 satisfied customers
After I put in my User ID and then my password XXXXX click "Sign
After I put in my User ID and then my password XXXXX click "Sign In" , the area goes blank and there is no place to click again to retrieve my e mails.… read more
Cris
Cris
62 satisfied customers
I think my computer has been hacked - what do I do? How do I
I think my computer has been hacked - what do I do? How do I change my password. Thank you *****… read more
James K.
James K.
Consultant
1,585 satisfied customers
I have been locked out of windows live mail since I accidentally
I have been locked out of windows live mail since I accidentally started messing with windows live chat How can I get may windows live mail back?… read more
Engineer-Thomas
Engineer-Thomas
Software Consultant & Engineer
Bachelor\u0027s Degree
43 satisfied customers
Microsoft 7 400 emails + email addresses can't delete since
microsoft 7 400 emails + email addresses can't delete since I signed on ATT want to save some)… read more
Hans Uebelhoer
Hans Uebelhoer
Technical Support Manager
Associate Degree
1,100 satisfied customers
having trouble logging in to my e-mail accounts. cannot enter
having trouble logging in to my e-mail accounts. cannot enter log-ins need help something about sticky keys pops up on my screen.… read more
Dr-Obbins
Dr-Obbins
Global Information Service Technician
14 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x