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Am having trouble locating my account number. Please help…

Customer Question
Am having trouble locating...

Am having trouble locating my account number. Please help me.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

I'm thru Comcast.

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Web browser?

Technician's Assistant: What troubleshooting have you tried?

I don't know how to troubleshoot. I'm 78 and still new to this

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I guess not. I jus need my account numer

Submitted: 3 months ago.Category: Email
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Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 24 minutes by:
5/30/2018
Email technician: Ameen Khan, Computer Technician replied 3 months ago
Ameen Khan
Ameen Khan, Computer Technician
Category: Email
Satisfied Customers: 904
Experience: IT Specialist
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I will do my best to help you today.

To give you an accurate answer, I have some follow up questions for you:

For which account are you looking for the account number?

Ask Your Own Email Question
Customer reply replied 3 months ago
Therese M. Seberry
Email technician: Ameen Khan, Computer Technician replied 3 months ago

which provider is that with?

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Customer reply replied 3 months ago
xfinity?
Email technician: Ameen Khan, Computer Technician replied 3 months ago

Okay, if you visit this website and sign in to your account, you can get your account number: https://www.xfinity.com/

Hope that answers you question. Let me know if you have any follow up questions.

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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