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Cant recover my gmail.set up years ago,the hotmail account…

Customer Question
Cant recover my gmail.set...

Cant recover my gmail.set up years ago,the hotmail account connected to gmail is no longer around. The security ? is who's my favorite girl on Friday. 4 real?

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Phone

Technician's Assistant: What troubleshooting have you tried?

My phone lost everthing and i am trying to reconnect to my mail.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

None of the regular passwords are working

Submitted: 2 months ago.Category: Email
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Answered in 1 hour by:
5/30/2018
Email technician: Aparna Indresh,
 replied 2 months ago
Aparna Indresh
Category: Email
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Email technician: Aparna Indresh,
 replied 2 months ago

May I have your Gmail address so that I can check for the password ***** options from my side?

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Email technician: Aparna Indresh,
 replied 2 months ago

May I know the last password ***** remember using with this google account?

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Customer reply replied 2 months ago
its 5 years ago maybe when my ex-girlfriend set it up.i have know idea.That email contact [email protected] to my gmail is no longer. The security ? was "what's my favorite girl on Friday. Are they kidding?This***@******.*** is connected to***@******.***. HELP?
Email technician: Aparna Indresh,
 replied 2 months ago

Okay, so you haven't accessed your gmail account since 5 years?

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Customer reply replied 2 months ago
it was fine for 5 years.last week the data was somehow corrupted in the phone ,now i cant my gmail back. Please help.these security ? are a joke
Customer reply replied 2 months ago
how about favorite sports team,first pet,first car?anything?
Email technician: Aparna Indresh,
 replied 2 months ago

I understand your concern as you have mentioned you don't have access to Hotmail account so in this case it is not possible to reset the password ***** your gmail account without having access to recovery email address.

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Email technician: Aparna Indresh,
 replied 2 months ago

I will try with answer to security question.

Answer your security question
Who will I be in love with on friday?

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Customer reply replied 2 months ago
then why not send info to the e-mail account that this has been connected with this gmail for the last five years***@******.***
Customer reply replied 2 months ago
is [email protected] connected to***@******.***?
Email technician: Aparna Indresh,
 replied 2 months ago

I am sorry but***@******.*** email is not connected to your gmail account.

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Customer reply replied 2 months ago
ask me another ? or is that the only stupid ? they got. And Friday is with a capital by the way expert!
Customer reply replied 2 months ago
Then how have i been getting e-mails on my phone for 5 years?
Email technician: Aparna Indresh,
 replied 2 months ago

You have only one security that is Who will I be in love with on friday?

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Email technician: Aparna Indresh,
 replied 2 months ago

You are getting mails on your phone because you have setted up your phone with that email address and the password ***** ***** on your phone.

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Customer reply replied 2 months ago
Briggette is the only name i can think of . If they asked who i will be in love with on Tuesday or Weds. it would have been easy.HAHAHAHHAHAHA
Email technician: Aparna Indresh,
 replied 2 months ago

Okay, I have tried with the answer Briggette may i know if you have any email which you can access now please let me know that email address.

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Email technician: Aparna Indresh,
 replied 2 months ago

An email with a verification code was just sent to***@******.*** please let me know the code.

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Customer reply replied 2 months ago
i need this for work.i'm walking around with a Laptop so i can answer e-mails. Code is 734870
Email technician: Aparna Indresh,
 replied 2 months ago

I am really sorry I have tried all the possible to ways to reset your password ***** without having access to recovery email address it is not possible to reset the password.

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Customer reply replied 2 months ago
that Dumb Ass question stands between me an my contacts .What a joke! An absolute Joke. And that's all the security they have. SAD! Who will i be in love with on friday. 4 real!
Email technician: Aparna Indresh,
 replied 2 months ago

I am sorry for the inconvenience caused.

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Customer reply replied 2 months ago
another waste of time?
Customer reply replied 2 months ago
i'm at this for a week now.
Email technician: Aparna Indresh,
 replied 2 months ago

I understand and also google does not provide any direct support for Gmail.

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Customer reply replied 2 months ago
They provide nothing but stupidity.If that's security were in trouble....
Customer reply replied 2 months ago
does***@******.*** even exist?
Email technician: Aparna Indresh,
 replied 2 months ago

The account exists but with password ***** can not access it.

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Customer reply replied 2 months ago
I resolved the problem. Thanks
Email technician: Aparna Indresh,
 replied 2 months ago

That's really great, Thank you so much for your time.

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Customer reply replied 2 months ago
How much does just answers charge me for this ?
Email technician: Aparna Indresh,
 replied 2 months ago

I am not sure about this You can contact JustAnswer's Customer Service by clicking on the Contact Us button at the bottom of your screen or by going to this link:http://http://ww2.justanswer.com/customer-support or You can also reach them via Phone: 1-***-***-**** and can check regarding the total charge.

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