Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I want to set the age range but I want to set it to 55 plus.

Customer Question
I want to set...

I want to set the age range but I want to set it to 55 plus. However Im only getting 46 to 49. As of yesterday that was not the case. i went to settings and there are two circles but nothing i do seems to eliminate 46-49. What do I do?

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Comcast

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Web browser or phone

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Apple i phone, 6 I think, dont know operating system

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

Went to tinder settings but cant seem to filter out 46-52

Submitted: 2 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 17 minutes by:
5/30/2018
Email technician: Ameen Khan, Computer Technician replied 2 months ago
Ameen Khan
Ameen Khan, Computer Technician
Category: Email
Satisfied Customers: 688
Experience: IT Specialist
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I will do my best to help you today.

To give you an accurate answer, I have some follow up questions for you:

is this in the tinder app?

Ask Your Own Email Question
Email technician: Ameen Khan, Computer Technician replied 2 months ago

And age 55 is not listed as your option? is that the concern

Ask Your Own Email Question
Customer reply replied 2 months ago
not exactly, 55 plus is shown but tinder is filtering out everything below 50
Customer reply replied 2 months ago
Im reluctant to allow access to my device for securuty reasons. can u answer my question?
Customer reply replied 2 months ago
It seems like this site is a scam to get another $39.00 or worse. The prior expert went silent after I didnt pay the$39.00 up grade. Please explain.
Email technician: Justin Johnson,
 replied 2 months ago
Justin Johnson
Category: Email
Satisfied Customers: 2,685
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. I see the previous expert has opened the question up to the rest of the experts. Are you still in need of assistance?

I am sorry you believe this is a scam. For the rest of us at JustAnswer we are proud of our 15 years of service to you. If you would like to see how our customers have rated us place check our our A+ rating at the Better Business Bureau.

For your peace of mind we also have a 100% satisfaction guarantee that states we will refund all your monies if you so request. I have tested this for myself and we are expeditious about refunds.

Ask Your Own Email Question
Customer reply replied 2 months ago
I'm still in need of assistance. Any advice would be appreciated. I'm reluctant to allow access to my device.
Email technician: Justin Johnson,
 replied 2 months ago

What app are you wanting to set an age range for?

Ask Your Own Email Question
Customer reply replied 2 months ago
Tinder
Email technician: Justin Johnson,
 replied 2 months ago

Lets do this. It is more comprehensive. GUIDE

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know. It has been my pleasure to assist you!

Ask Your Own Email Question
Customer reply replied 2 months ago
I'm aware of how to do it but the age range on settings is frozen. Cant move it.
Email technician: Justin Johnson,
 replied 2 months ago

Do you have an iPhone?

Ask Your Own Email Question
Email technician: Justin Johnson,
 replied 2 months ago

Hold down the power button until you get the slide to power off and then hold the home button until the screen goes away. This will close all open apps and allow you to relaunch Tinder.

Ask Your Own Email Question
Customer reply replied 2 months ago
I already tried that. I'll try again. If that doesnt work Ill cancel Tinder account and start over
Customer reply replied 2 months ago
nope
Email technician: Justin Johnson,
 replied 2 months ago

If that does not work are you sure you are sliding the sliders correctly?

Ask Your Own Email Question
Customer reply replied 2 months ago
Pretty sure. All the other sliders work, just not age.
Email technician: Justin Johnson,
 replied 2 months ago

Then I do not know what to tell you. If you have the slider in the right place and it is not doing the same maybe there is a glitch.

Ask Your Own Email Question
Email technician: Ameen Khan, Computer Technician replied 2 months ago

FOllowing up, is the Tinder app age option working for you?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Ameen Khan Your Own Question
Ameen Khan
Ameen Khan
Ameen Khan, Computer Technician
Category: Email
Satisfied Customers: 688
688 Satisfied Customers
Experience: IT Specialist

Ameen Khan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,648 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I misunderstood the prices on tinder I only wanted to sign
I misunderstood the prices on tinder I only wanted to sign up for one month but $112 was taken out of my account I have since deleted tinder and would like a refund … read more
Senthil
Senthil
Sr. IT Analyst
BE
2 satisfied customers
This is whats on my phone screen. This device was reset. To
this is whats on my phone screen. This device was reset. To continue sign in with a google account that was previously synced on this decive. but dont know what that accont was … read more
Hema Malini
Hema Malini
B Tech
13 satisfied customers
Nothing Microsoft is the only one who cant send me email. I
nothing Microsoft is the only one who cant send me email … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
E-mails that I want from two sources, Charles Schwab and
E-mails that I want from two sources, Charles Schwab and Diversified Estate Solutions, automatically go to Trash rather than my Gmail inbox. How can you change this? … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
My name is. A Bassock. Gmail. On a phone. None yet I'm on
None yet I'm on Tinder plus and I can't buy more likes because it keeps saying you are already tied to a existing account . … read more
NELSONV VAGHESE
NELSONV VAGHESE
B.Tech Cumputer Science
17 satisfied customers
How do I change my age range of contacts which I had when I
How do I change my age range of contacts which I had when I loved back in to 60-70 years old.I am a single male looking for a female my e-mail address is [email protected]*****@******.*** phone number is(###) … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I joined Tinder for the 6 month package and it is not
Hello I joined Tinder for the 6 month package and it is not working for me, meaning that there are only a couple of photos that come up every now and then. Is there any way I can cancel and get my mon… read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
I was sent this link by Tech support with Xbox regarding
I was sent this link by Tech support with Xbox regarding issue with a Caesars Palace game where my credits weren credited to me. She was to send the information with the query number to my email addre… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I cant log into it, its been a couple years and im just
i cant log into it , its been a couple years and im just remembering the password. but i dont remember the recovery email. … read more
Jon
Jon
Bachelors Degree
725 satisfied customers
Cant get into my gmail because google asks for what i think
Cant get into my gmail because google asks for what i think is my correct password,,then they send me a code to the wrong phone number. They insist on 01 but im in Mexico and it starts with 52. Theyre… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,648 satisfied customers
I want to change the email account for my comcast provider
I want to change the email account for my comcast provider on my iphone 6 from an imap account to a pop account. Neither the Apple store nor a comast tier support person was able to do it. They say i … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
I havent used my desktop email address in years because ive
I havent used my desktop email address in years because ive been using my work email. but now that ive retired i dont know any of my home passwords and i had to turn in my work phone that was attached… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Gmail was hacked, 1000's of spam messages received. Changed
gmail was hacked, 1000's of spam messages received. Changed password. I can send mail, but not receiving any. no filters or forwarding addresses added. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I cant get on email, I bought an I-phone 6s had an I-phone
I cant get on email , I bought an I-phone 6s had an I-phone 5s for 3yrs, no pron … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
I cant get into my hotmail account, it says it cant recover
I cant get into my hotmail account, it says it cant recover my details, so i changed from hotmail to outlook and i still cant get in … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
223 satisfied customers
I am trying to fix my grandaughters computer. I have cleared
I am trying to fix my grandaughters computer. I have cleared out viruses and set it back up am kicked out of the google account when I entered her birthdate which is 11. We dont need an all in one goo… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
Some one hacked my gmail and put their device in cananda
Some one hacked my gmail and put their device in cananda onto my gmail what should I do I lost everything… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
577 satisfied customers
My gmail went down yesterday at 6:30am! I have no idea why
my gmail went down yesterday at 6:30am! I have no idea why or how to get it working again. I need to get my mail. Please let me know who to call or email.… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x