Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I have a Google account that was suspended due to card

Customer Question
Hi Andy, I have...

Hi Andy, I have a Google account that was suspended due to card renewal. I can access my drive and calendar, Can access my email account but can not sent or receive mails. Neither my site. Can you assist??

Technician's Assistant: Are you logged into your email account on any other devices?

Yes I am. And my users to.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes i do have a phone no on file but that doent work either

Technician's Assistant: Happy to help. Want a weekly JustAnswer email to help with other issues? If so, what's your email address? And if you'd still like to talk to the Email Expert, I'll connect you shortly.

My domain is evorster.com

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

That all thanks

Submitted: 2 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Customer reply replied 2 months ago

Please do contact me on *********** as my ************ does not work.

Answered in 4 hours by:
5/30/2018
Email technician: Pete, Computer Expert replied 2 months ago
Pete
Pete, Computer Expert
Category: Email
Satisfied Customers: 20,610
Experience: CISCO certified computer and networking expert
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

Ask Your Own Email Question
Customer reply replied 2 months ago
Hello Pete, I am on the phone with godaddy trying to sort this out so will get back to you
Email technician: Pete, Computer Expert replied 2 months ago

Ok, let me know how it works out or if you need anything else.

Pete.

Ask Your Own Email Question
Customer reply replied 2 months ago
Hi Pete. I got my email working. Apparently my account at google expired. So I had to get it back through godaddy. All fixed now thank you so much.
Email technician: Pete, Computer Expert replied 2 months ago

Glad to hear it is working again!

Have a great day :)
Pete.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Computer Expert
Category: Email
Satisfied Customers: 20,610
20,610 Satisfied Customers
Experience: CISCO certified computer and networking expert

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,648 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Why is my suspended by the reseller? My domain is with
why is my***@******.*** suspended by the reseller ? My domain is with google. I cannot get my e-mail. How do I recover it, … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I am unable to access my gmail professional account on any
I am unable to access my gmail professional account on any device. The admin panel looks like I should be able to send and receive but it's not working … read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
6 satisfied customers
I can not import my Aflac emails into gmail. Surface pro 3.
I can not import my Aflac emails into gmail JA: How do you usually access Gmail? On a phone or tablet, or through a web browser? Customer: surface pro 3 JA: What troubleshooting have you tried? Custom… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Unable to get on my gmail. I was uploading new version of
unable to get on my gmail. I was uploading new version of gmail. received phone and text while downloading new app. i'm now unable to receive emails from my account. they keep telling me to contact my… read more
RussellA
RussellA
Solutions Architect
Bachelor\u0027s Degree
123 satisfied customers
How does a person report email abuse coming from non Gmail
How does a person report email abuse coming from non Gmail users? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
With my g-mail account was suspended need back on-line, for
with my g-mail account was suspended need back on-line … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
Not getting anything (email) as of 3/31/17. google --> my
google --> my domain (mototful.com)--> Apple mail … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
This is what I see when I sign in to my google email *****@******.*** Your
This is what I see when I sign in to my google email *****@******.*** Your domain's Google Apps for Business account has been suspended. Please contact your Google Apps domain administrator to re-acti… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
i cant access my google account. also cant find any answers
i cant access my google account. also can't find any answers or anyone to talk to. my E-mail wont work. my google drive wont work and a message said my account is suspended. you do I contact?… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I am not getting any mail anymore - for my google account.
I am not getting any mail anymore - for my google account. I received an email this month adving that my Domain registration for fayeschneider.com will not renew on Dec. 12, 2013. I tried on numerous … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
hi - i have multiple gmail accounts that I synch between my
hi - i have multiple gmail accounts that I synch between my phone, Win 8 Mail, and Outlook 2013. 2 of the 3 email accounts are sych'ing fine, but one of them has not been working properly since this m… read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
my account administrator has reset my mail password XXXXX now
my account administrator has reset my mail password XXXXX now controls my email account and mails… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
i have purchased a domain and am using it as my gmail account
i have purchased a domain and am using it as my gmail account name. The mail and calendar features have BOTH been suspended claiming a billing error. Screen says: "Your account has been suspended due … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,648 satisfied customers
Have an Iphone4 and recently updated to IOS6 and since then
Have an Iphone4 and recently updated to IOS6 and since then my gmail a/c is not working instead getting an error message "the mail server "imap.gmail.com" is not responding. Verify that you have enter… read more
Toby K.
Toby K.
Team Lead/Technical Support Specialist
Vocational, Technical or Trade Scho
739 satisfied customers
Hi, I have a Domain with gmail: @galanglobal.com, and for
Hi, I have a Domain with gmail: @galanglobal.com, and for the last couple of days, none of the users have been receiving emails. How can i solve this? we are missing very important business emails tha… read more
cpugeek
cpugeek
IT Manager
Master's Degree
108 satisfied customers
Mobile phone HTC 6800. Every 6 months or so my gmail malfunctions
Mobile phone HTC 6800. Every 6 months or so my gmail malfunctions on this phone. It usually takes me a few minutes to set back up but today it won't. I get real estate work notifications that need to … read more
Jeremy
Jeremy
1,344 satisfied customers
I have a google partner page or google apps page that I use
I have a google partner page or google apps page that I use as my webmail server, it use to be that I could go to my site www.delmarcompanyinc.com and it would ask me to log in but now when I go to th… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
We have a Gmail service (my account [email protected] for
We have a Gmail service (my account [email protected] for example). I'm trying to add a new user and can't get it to work. I get into the Mail Settings / Accounts area and "Add another email address yo… read more
Frederick S
Frederick S
Computer Specialist
High School or GED
701 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x