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I have brought anew phone and can not access my gmail

Customer Question
I have brought...

I have brought anew phone and can not access my gmail account as i have forgotten my pass word and have a new phone number

Technician's Assistant: Are you logged into your Gmail account on any other devices?

On

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I could have a security question or my nz phone number which is +6421655340

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

My new phone number is+61497807054

Submitted: 2 months ago.Category: Email
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Answered in 4 minutes by:
5/30/2018
Email technician: Moses C,
 replied 2 months ago
Moses C
Category: Email
Satisfied Customers: 1,007
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer premium service, thank you for utilizing this.
I will be assisting you to fix the issue you are having.

Do you have access to the recovery email and phone number given on the gmail account?

Ask Your Own Email Question
Customer reply replied 2 months ago
no i have a new phone number
Email technician: Moses C,
 replied 2 months ago

did you try password ***** for gmail?

Ask Your Own Email Question
Customer reply replied 2 months ago
i can not reset password ***** ihave new phone number
Email technician: Moses C,
 replied 2 months ago

Click on the link below and reset your gmail password

https://accounts.google.com/signin/recovery

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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