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I would like my old e-mail returned if possible. due to the…

Customer Question
I would like my...

I would like my old e-mail returned if possible. due to the Microsoft updating data,i lost my password ***** was not ever able to recover. thank you

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Not that I know of,i was given another e-mail

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

The e-mail I would like returned is***@******.***.

Submitted: 2 months ago.Category: Email
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Answered in 2 hours by:
5/30/2018
Email technician: Harry, Email Tech replied 2 months ago
Harry
Harry, Email Tech
Category: Email
Satisfied Customers: 2,829
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 2 months ago
my present e-mail is [email protected],i would like to know if it is possible to recapture my old e-mail of***@******.*** tou
Email technician: Harry, Email Tech replied 2 months ago

Unfortunately, there isn't a way around the Google recovery options. If you are unable to use those options, then you will need to open a new account.

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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