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I attempted to sign into my business email account and it…

Customer Question
Good evening Pearl. I...

Good evening Pearl. I attempted to sign into my business email account and it stated that it could not find it. So I attempted to recreate it and it said that it is already in use.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Through the web browser

Technician's Assistant: What troubleshooting have you tried?

I can not even get it to come up

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Nope that's it. Thanks

Submitted: 2 months ago.Category: Email
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Customer reply replied 2 months ago
Problem has been resolved. Thank You
Answered in 1 hour by:
5/30/2018
Email technician: Ameen Khan, Computer Technician replied 2 months ago
Ameen Khan
Ameen Khan, Computer Technician
Category: Email
Satisfied Customers: 758
Experience: IT Specialist
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I will do my best to help you today.

To give you an accurate answer, I have some follow up questions for you:

Have you been able to login before?

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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