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Where are the emails I accidentally archived? Gmail. Browser…

Customer Question
Where are the emails...

Where are the emails I accidentally archived?

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Browser and phone

Technician's Assistant: What troubleshooting have you tried?

Gone into settings and did not see anything helpful

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I think that's it

Submitted: 2 months ago.Category: Email
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Answered in 1 hour by:
5/29/2018
Email technician: Jess M., Computer Support Specialist replied 2 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using a Windows computer or a Mac?
  2. Where did you do the archiving -- on the phone or computer using a web browser?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

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Customer reply replied 2 months ago
Windows computer. I think I accidentally archived some make on my computer using a web browser.
Email technician: Jess M., Computer Support Specialist replied 2 months ago

And how are you accessing your gmail right now? Are you using a web browser or an email program like MS Outlook?

Also, have you checked your All Mail folder to see if the missing emails are there?

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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