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I cant log into my hotmail acc. Not sure its just that im…

Customer Question
Hi i cant log...

Hi i cant log into my hotmail acc

Technician's Assistant: Are you logged into your Hotmail account on any other devices?

Not sure its just that im trying to recover my fb acc

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Its just giving me my hotmail acc i cant access cos i dont know the password ***** it

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I just want to reset my password

Submitted: 2 months ago.Category: Email
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Customer reply replied 2 months ago
Hello can i access my acc now
Answered in 17 minutes by:
5/29/2018
Email technician: Aparna Indresh,
 replied 2 months ago
Aparna Indresh
Category: Email
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Email technician: Aparna Indresh,
 replied 2 months ago

Please follow the below steps in order to reset the password ***** your Hotmail account:

1.Click on this link https://account.live.com/resetpassword.aspx
2. Check “I forgot my password” and click Next.
3. Enter your email address.
4. Enter the verification code and click Next.
5. Select Text or Email.
6. Enter your email address or phone number and click Send Code.
7. Enter the recovery code.
8. Create a new password ***** tap Next.

Let me know if it works for you.

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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