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I cannot get into my account. I changed my password, but it
Good morning, I cannot get into my***@******.*** account. I changed my password, but it will not allow me to access it. … read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I am finding that the Telstra Website and Webmail both drop
Hi I am finding that the Telstra Website and Webmail both drop out every day between 8am - 8-9pm and I am wondering why this might be. … read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
Cannot open our Emails for telstra platinum have had 3
cannot open our Emails for***@******.*** telstra platinum have had 3 attempts over the last 3 days with no success please we are really going nuts here … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
Mt tablet has not synced my mail since 17th February.
Mt tablet has not synced my mail since 17th February. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have a very complicated problem that the Telstra shop i
Hi Pearl, I have a very complicated problem that the Telstra shop i normally go to cant fix. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
CANNOT ETER MY TABLET AS IT IS REQUESTING APIN NO THAT I DO
CANNOT ETER MY TABLET AS IT IS REQUESTING APIN NO THAT I DO NOT HAVE … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
Omg thank you! I need help. I an unable to send emails from
omg thank you! I need help. I an unable to send emails from my google internet account. … read more
Cody
Cody
Computer Science
2,569 satisfied customers
I have a Mac and a number of different email accounts. We
I have a Mac and a number of different email accounts. We recently changed our internet and landline from Optus to Telstra and it has been since then that I have not been able to receive my google email into my Mac inbox. I can however send emails from this email address (*****@******.***) When I go into account settings it shows the outgoing mail server is correct as "Telstra", However the incoming mail server is in grey shading and cannot be updated. It says "map.gmail.com". Please help as I run a business and need to be able to receive emails from this address. I am receiving them on my mobile... and I can access them when I go into the google server via the browser. I just need them to be received via my Mac email inbox. Thanks … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
I have used the same user name and password for years and
I have used the same user name and password ***** years and suddenly it was rejected. I have tried to reinstate it using the format which appears on the screen and have been told to use a different na… read more
Moses C
Moses C
Bsc
961 satisfied customers
We have been using Firefox & Thunderbird for many years and
We have been using Firefox & Thunderbird for many years and with Telstra as ISP for about 7 years. Just recently I have not been able to access email properly. Some comes through OK other not. I can n… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I forgot my password. I use my second gmail account to get
I forgot my password. I use my second gmail account to get verification code and google says it can not verify it is me. I really need to get access to my emails … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,035 satisfied customers
I have a Telstra phone (Item code ZTEHDBLACHPP, 6 months
I have a Telstra phone (Item code ZTEHDBLACHPP, 6 months old) and it will not receive or send emails with the data on. The google maps also only works intermittently. … read more
Moses C
Moses C
Bsc
961 satisfied customers
In the last couple of weeks I have tried to send emails to a
In the last couple of weeks I have tried to send emails to a number of friends wh have yahoo email addresses. They bounced. The Telstra Post office send it back to me suggesting that these people had … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
Everything? We would like to use gmail instead of telstra,as
Everything? We would like to use gmail instead of telstra,as fixing one problem seems to cause another problem. Should we go to gmail,do you have an equivalent to Telstra's platinum service,where we c… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
Why has our account been suspended? It has been paid and
It has been paid and that is why I am contacting you. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,870 satisfied customers
I have lost access to my gmail account because of 2 step
Hi , i have lost access to my gmail account because of 2 step verification . I know all details but i dont have the same phone number anymore and google has everything i own such as photos, contacts, … read more
Jason Fenoglio
Jason Fenoglio
45 satisfied customers
Dear Sir/Madam, I need your help. I last accessed my account
Dear Sir/Madam, I need your help. I last accessed my account (*****@******.***) on Sunday 23rd when I was in Panama, where I live. I came to Davis, California to spend Thanksgiving with my son. I trie… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,767 satisfied customers
hi, my name is XXXXX XXXXX son locked my phone on me last night
hi, my name is XXXXX XXXXX son locked my phone on me last night and it is asking me for my email address and password XXXXX unlock. it was a long time ago a signed up and cant remember either one of t… read more
Bryan
Bryan
835 satisfied customers
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Jess M.

Jess M.

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Chris L.

Chris L.

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James K.

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Frederick S

Frederick S

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IT Miro

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A. Stevens

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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