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MY PHONE NUMBER IS CHANGED TO 760-468-6439. PLEASE CHANGE IT…

Customer Question
MY PHONE NUMBER IS...

MY PHONE NUMBER IS ***** TO(###) ###-#### PLEASE CHANGE IT ON YOUR RECORDS. I CANT GET INTO MY YAHOO ACCOUNT.

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

I CANNOT GET INTO MY YAHOO ACCT. PLEASE CHANGE MY PHONE NUMBER TO(###) ###-####......................................................PAT GAYNOR

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

YES THE PHONE NUMBER ON FILE IS(###) ###-####

Submitted: 2 months ago.Category: Email
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Answered in 28 minutes by:
5/29/2018
Email technician: UranMail, Network Administrator replied 2 months ago
UranMail
UranMail, Network Administrator
Category: Email
Satisfied Customers: 1,414
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com , a paid independent Q&A and Tech support site, my name is ***** ***** I will try my best to assist you.
Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification or troubleshooting

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Email technician: UranMail, Network Administrator replied 2 months ago

It seems that you have already tried using Yahoo Sign-In Helper? if not, go here to reset password: https://login.yahoo.com/account/challenge/username
Here is the note from Yahoo:

"When you register for an account, it's up to you to provide the most up-to-date and valid recovery info.
Your best option to avoid losing access is to update your recovery info if you get a new phone number or change your alternate email address."

"To protect the security of your account, if you weren't successful with Yahoo Sign-in Helper or with the other options above,
you likely won't be able to recover your account. If you remember your sign-in information later, you can come back and try again."

Link to above notes here: https://help.yahoo.com/kb/SLN2051.html

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Email technician: UranMail, Network Administrator replied 2 months ago

Do you have any additional questions or need any clarification?

Ask Your Own Email Question
Email technician: UranMail, Network Administrator replied 2 months ago

Hello again, didn't hear back from you...
Do you still require additional assistance on the issue?
Waiting for your reply.

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Category: Email
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