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For a couple of weeks I have been locked out of my account…

Customer Question
For a couple of...

For a couple of weeks I have been locked out of my account due to password

Technician's Assistant: Are you logged into your email account on any other devices?

Just my phone. I am trying to complete a new hire package and it is hard

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I do remember questions and yes I have a number

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I just need in my email.

Submitted: 2 months ago.Category: Email
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Answered in 2 hours by:
5/29/2018
Email technician: Moses C,
 replied 2 months ago
Moses C
Category: Email
Satisfied Customers: 994
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer premium service, thank you for utilizing this.
I will be assisting you to fix the issue you are having.

which account are you having trouble with?

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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