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I used my hotmail account when I was an early teen and I…

Customer Question
So i used my...

So i used my hotmail account when I was an early teen and I havnt been using it for quite some time. I tried to log on and it says my password ***** ***** and i have changed mobile numbers since it has been years since i logged on so i am failing the questions because i dont remember enough info

Technician's Assistant: Are you logged into your Hotmail account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I have changed mobile since setting up the security

Submitted: 2 months ago.Category: Email
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Answered in 4 minutes by:
5/29/2018
Email technician: Mirza Vaseem, Email Technician replied 2 months ago
Mirza Vaseem
Mirza Vaseem, Email Technician
Category: Email
Satisfied Customers: 326
Experience: Technical Lead at NVIDIA Graphics Pvt Ltd
Verified

Hello and welcome to JustAnswer.

My name is ***** ***** I will be happy to help you with the issue you are facing.

From the problem description, I understand that you need help in resetting your Hotmail Account password ***** need help on the same.

Firstly, I apologize for the inconvenience caused to you in this matter.

Please be assured that I will do my best to help you on this.

As you have changed numbers and don't remember your recovery security questions, it becomes difficult to recover the account.

However, I will do everything possible from my side to see if I can get this account recovered for you.

Please provide me your Hotmail account email address to review the recovery options.

Looking forward to your response to help you further.

Regards,
Vaseem

Ask Your Own Email Question
Customer reply replied 2 months ago
WHY HAVE I BEEN CHARGED 73$
AND 55.77
Customer reply replied 2 months ago
THIS IS RIDICULOUS
Customer reply replied 2 months ago
I WANT A REFUND ON EVEYRTHING
Customer reply replied 2 months ago
CANCEL
Customer reply replied 2 months ago
I DONT WANT YOUR SERVICES
Customer reply replied 2 months ago
HELLLO
Customer reply replied 2 months ago
COME BACK EXCUSE ME
Customer reply replied 2 months ago
NO STOP
Customer reply replied 2 months ago
WHY ARE YOU NO REPLYING
Email technician: Mirza Vaseem, Email Technician replied 2 months ago

Sorry for the delayed response.

Ask Your Own Email Question
Customer reply replied 2 months ago
NO
Customer reply replied 2 months ago
I want a refund
Customer reply replied 2 months ago
I do not want your service
Email technician: Mirza Vaseem, Email Technician replied 2 months ago

I am unsure on the charges on you. I am another user just like you here.
Sure, I can go ahead and refer you to Customer Service team to help you further on this. Please give them a little time to review this and get back to you.

Ask Your Own Email Question
Customer reply replied 2 months ago
please, I want my money back
Customer reply replied 2 months ago
where did you go
Customer reply replied 2 months ago
I have applied for a refund for the 73 dollars
Customer reply replied 2 months ago
but it wont let me refind the 56
Customer reply replied 2 months ago
excuse me please talk back to me
Customer reply replied 2 months ago
HELLO
Customer reply replied 2 months ago
I need to be refunded 55.77$
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