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What is the email address I need to get a refund of an

Customer Question
What is the email...

What is the email address I need to get a refund of an incorrect charge of about $350.00? I have been trying to do this for 2 hours.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Outlook hotmail

Technician's Assistant: How do you usually access Outlook? On a phone or tablet, or through a web browser?

Web browser but sometimes I have tried to reach it from my cell phone

Technician's Assistant: What troubleshooting have you tried?

My computer keeps erasing my note. I will try again.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I do not know. I want my $350.00 dollars back. That is not the correct amount. I do not know it. I have to rea my email again.

Submitted: 2 months ago.Category: Email
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Answered in 24 minutes by:
5/28/2018
Email technician: Mirza Vaseem, Email Technician replied 2 months ago
Mirza Vaseem
Mirza Vaseem, Email Technician
Category: Email
Satisfied Customers: 319
Experience: Technical Lead at NVIDIA Graphics Pvt Ltd
Verified

Hello and welcome to JustAnswer.

My name is ***** ***** I will be happy to help you with the issue you are facing.

From the problem description, I understand that you need help in getting $350 or something equal refunded back to your account and need help in the right contact email address or contact person.

Please be assured that I will be glad to help you on it.

Please provide me the below details to help you further:

1) When was this charged exactly on your account?

2) What company does the charge indicate on your email or bank statement?

3) Is there a reference number mentioned next to the charge? If yes, please provide me the number.

Looking forward to your response to help you further.

Regards,
Vaseem

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Email technician: Mirza Vaseem, Email Technician replied 2 months ago

Hello and thank you for contacting JustAnswer.

This is a follow-up email about your contact to JustAnswer. Please provide us the requested details so that we can help you further.

Please do not hesitate to ask anymore questions. It’s always a pleasure helping you.

I will eagerly wait to hear from you.

Regards,

Vaseem

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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