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Forgot password and went thru process to recover, but still
forgot password ***** went thru process to recover, but still having difficulty,,,,thanks. … read more
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Not sure why google says someone is trying to enter my account. I retyped my address and password ***** emails are still blocked. I don't understand the problem or how to fix it. … read more
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I'[m very upset and anxious. My problems are multifaceted
I'[m very upset and anxious. My problems are multifaceted and did not start today. I was trying to sign in on my new android phone Google e-mail acct. but couldn't get pw right so I opted to reset my … read more
bbao
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Second opinion] On May 7th I contacted you about a problem I'm having with my smartphone. My membership started on May 9th. Richard was the tech that worked on my problem, but was not able to resolve … read more
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I'm getting very frustrated I have 5 phones on my account my son deleted my Google account by accident I'm trying to get back on it it shows my password ***** says to reenter a word to show that I'm n… read more
Ugo A
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con not recover my gmail account. Have went thru all the steps several times. Just keeps saying can not verify. … read more
Mr.Med
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I reset my password ***** my google account still says my password ***** ***** … read more
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can't find my google account pw.when i follow the procedure for creating a new one the system wants to send a verification memo to an old, cancelled email service account. how can i correct this info … read more
Justin Johnson
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I received an email from Google stating that I should turn
I received an email from Google stating that I should turn off less secure access. I clicked the "Take Action" box and since then I cannot access my email. I keep getting the dialog box pop up to ente… read more
Kamil Anwar
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MS just reset my gmail account for me to set a new pw, which
Good Morning Pearl. MS just reset my gmail account for me to set a new pw, which I had forgotten. (I've had brain damage and my memory is now VERY poor. To many concussions have taken their toll; I ca… read more
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Justin Johnson
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I am locked out of my email through Outlook. I still have
I am locked out of my email through Outlook. I still have access through the Google site on my desktop and my cell phone but my files are all on outlook. I changed my password ***** eliminated suspect… read more
Bryan
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I received a security alert from google yesterday. I have
I received a security alert from google yesterday. I have changed the password ***** gone through the security crap three times. I am now not getting emails on either my phone or my desktop. I have tr… read more
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Not just email. I forgot my pw and have not been able to log
Not just email. I forgot my pw and have not been able to log into google sevices. I've clicked on "forgot my password" and tried following those links but find myself in a loop and unable to clear my … read more
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Viet - Computer Tech
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I'm trying to activate a gmail account I've had for some time as my new primary account. It's not sending or receiving and I think the problem may be password ***** but I've changed PW, entered it car… read more
John
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I cannot access email on computer. I changed he password
I cannot access email on computer . I changed he password ***** night whilst trying to sort out a google blogger account but the new password ***** upset the access to outlook on laptop and phone mess… read more
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went away for a week and email will not receive due to server no network connection, when that was fixed email problems … read more
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I have a new phone numbe and I maove and I cannot login i
I have a new phone numbe and I maove and I cannot login i losr my info … read more
Jason Jones
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Cannot login to gmail account. I have tried and tried and
cannot login to gmail account. I have tried and tried and tried to reset the password ***** it will not recognize me … read more
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,804 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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