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I accidentally typed in wrong password then I was tossed out…

Customer Question
I accidentally typed in...

I accidentally typed in wrong password ***** I was tossed out of google, with no chance to retype it. so I went and changed pw. Cannot access email on my desktop in outlook. Tried all of the links in pop up boxes. NOTHING worked

Technician's Assistant: Are you logged into your Outlook account on any other devices?

I don't have outlook on other devices, but do have gmail on my phone

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes, but I already reset password ***** got no prompts for those questions

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

NO, I need this asap

Submitted: 2 months ago.Category: Email
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Answered in 4 hours by:
5/29/2018
Email technician: Harry, Email Tech replied 2 months ago
Harry
Harry, Email Tech
Category: Email
Satisfied Customers: 2,828
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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