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It's a mess! you asked me to change my password. I did. But
it's a mess! you asked me to change my password ***** I did. But I cannot open my iPhone. i have an account that says***@******.*** and the password ***** ***** What happens is this, instead of gettin… read more
Justin Johnson
Justin Johnson
Owner
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Since Aol merged with ???? ioto ...whatever, I can't get
Since Aol merged with ???? ioto ...whatever, I can't get into recent emails. … read more
Dustin
Dustin
Email Specialist
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I changed my google account password on my laptop and then
I changed my google account password ***** my laptop and then on my phone. I got an alert saying that a new phone signed into my account. My phone was not new, and was on my google account and the loc… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,781 satisfied customers
Because I have not used by hotmail account for quite some
Because I have not used by hotmail account for quite some time, cannot remember the password ***** security questions. I need these as I now cannot use my Apple ipad. One of my grandchildren, somehow,… read more
Josh
Josh
It Support Specialist
Associate Degree
7,323 satisfied customers
Somehow when I got a compu0ter with Windows 10 I was given
Somehow when I got a compu0ter with Windows 10 I was given another gmail accout. My original account was***@******.*** and the other is***@******.***. I can't sort out this mess and I cannot remember … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have an IPAD Air 2. I'm locked out because I don't
I have an IPAD Air 2. I'm locked out because I don't remember either the Apple ID or password. Now the Apple ID has been disabled and I'm stuck. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I don't have my passcode, therefore, I can't use my IPad.
I don't have my passcode, therefore, I can't use my IPad. Can you help me? … read more
Cris
Cris
3,453 satisfied customers
Story short...got new iPhone while on a trip and I think I
long story short...got new iPhone while on a trip and I think I messed up the account trying to figure out my password. Did the same thing with the same results on my laptop. Now I can't use my google… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My Apple iPad. My husband can't remember any of his
My Apple iPad . My husband can't remember any of his passwords . My granddaughter … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,713 satisfied customers
My 83 year old mother uses an iPad to access email. Somehow,
My 83 year old mother uses an iPad to access email. Somehow, the shortcut ( blue envelope) on her iPad no longer works. We've tried accessing her email from Google but now, she doesn't remember her pa… read more
derrickonline
derrickonline
Information Technology Manager
125 satisfied customers
I am locked out of my hotmail account. I can't remember,the
I am locked out of my hotmail account. I can't remember,the password; have had this account a long time. Thanks.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,713 satisfied customers
I have updated my ipad and now it wont let me in on my Ipad
Hello I have updated my ipad and now it wont let me in on my Ipad unless I sign onto my icloud and I haven't used it since I have had it and now don't know it...... I have put the id word on it but ca… read more
Dustin
Dustin
Email Specialist
14,279 satisfied customers
I have an Ipad air. I do not remember my apple ID or
Hi, I have an Ipad air. I do not remember my apple ID or Password. I don't remember answering the questions to have it reset. I have been to the Apple store and left with it working, but I still don't… read more
Cody
Cody
Computer Science
2,572 satisfied customers
I just updated my ipad and i cannot get back in!! i used up
hello i just updated my ipad and i cannot get back in!! i used up all my attempts at password, then it de activated me . I tried at appleid.apple.com to put in my name and email,***@******.*** and it … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
I have a problem with the mail app on my MacBook Air,
I have a problem with the mail app on my MacBook Air, Yosemite 10.10.5. Gmail keeps asking for the password ***** my email. I deleted Gmail app., Somehow all my apps are now in the Trash folder, how d… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,713 satisfied customers
I opened my iPad and my mail aol and there was on the left
I opened my iPad and my mail aol and there was on the left side a list of emails and on right underneath it was an open mail which corresponded to the last email listed on the left side. It was an old… read more
Chris R.
Chris R.
Bachelor's Degree
1,948 satisfied customers
hi - I have a serious problem - someone hacked my gmail account
hi - I have a serious problem - someone hacked my gmail account from her ipad and I need to delete the emails but don't have the ipad - I have deleted all the gmails by logging on online and then I de… read more
A. Stevens
A. Stevens
Computer Engineer
530 satisfied customers
I just got a new iPad and I cant verify my account because
I just got a new iPad and I can't verify my account because it is an old email address that I don't have anymore. How do I delete that account and register under a current email?… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
2,904 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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