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Thunderbird is stuck in a reboot. Yahoo. Web browser. I have…

Customer Question
Thunderbird is stuck in...

Thunderbird is stuck in a reboot

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Yahoo

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

I have uninstalled the program and tried to reinstall, I have no options in add/remove programs. It shows up in the list of programs in windows when you select the windows key on the bottom left

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

That's all, It was working properly up until Friday. After it installed the new windows update on May 23, 2018

Submitted: 2 months ago.Category: Email
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Answered in 1 minute by:
5/28/2018
Email technician: Kamil Anwar, Exchange & Email Consultant replied 2 months ago
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 7,061
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

Ask Your Own Email Question
Email technician: Kamil Anwar, Exchange & Email Consultant replied 2 months ago

Can we do a remote session so i can fix this for you?

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Jess M., Computer Support Specialist
Category: Email
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Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

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Kamil Anwar

Exchange & Email Consultant

7,061 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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Chris L.

Support Specialist

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Certified Email Expert with over 10 years experience.

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A. Stevens

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10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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