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I have been dealing with this issue for several hours. I…

Customer Question
I have been dealing with...
I have been dealing with this issue for several hours. I cannot log into my iphone 10. I am forgetting the last 2 numbers. Someone has sent me passwords the are a mixture of metric and alpha. My iphone login keyboard only has metric available. Each time I have tried to enter the password ***** send, my iphone 10 locks me out, this last time was for 55 minutes. Please help me change the password
Submitted: 3 months ago.Category: Email
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Answered in 30 minutes by:
5/27/2018
Email technician: Ugo A, Computer Software Engineer replied 3 months ago
Ugo A
Ugo A, Computer Software Engineer
Category: Email
Satisfied Customers: 72
Experience: Software Engineer at Quadrant
Verified

Good afternoon,

My name is Ugo. So are you saying that the option to switch from numbers to letters is missing on your on-screen keypad ? If so, have you tried restarted your phone ?

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Ugo A, Computer Software Engineer
Category: Email
Satisfied Customers: 72
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Experience: Software Engineer at Quadrant

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