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The password was accidentally changed what do I do now? My…

Customer Question
The password ***** accidentally...

The password ***** accidentally changed what do I do now?

Technician's Assistant: Are you logged into your email account on any other devices?

My home and work computer

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Phone #(###) ###-####I’m hoping this is it

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I don’t think so

Submitted: 2 months ago.Category: Email
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Answered in 2 minutes by:
5/27/2018
Email technician: Byron, PC Support Tech replied 2 months ago
Byron
Byron, PC Support Tech
Category: Email
Satisfied Customers: 3,407
Experience: CCNA, A+, MCSE 11 years at a large law firm.
Verified

Hi. My name is***** you for your question and the opportunity to assist.

Can you tell me the email address you are having this issue with please?

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Email technician: Byron, PC Support Tech replied 2 months ago

Thank you. Do you have a cell phone that receives text messages

with a phone number ending in 74 ?

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Email technician: Byron, PC Support Tech replied 2 months ago

Can you tell me the circumstances under which the password ***** accidentally changed?

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Category: Email
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