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Well I am a member of the club but I cannot get into my

Customer Question
Well I am a...

Well I am a member of the club but I cannot get into my account I left Microsoft for Apple have a new email ID what can I do to get back in

Technician's Assistant: Are you logged into your email account on any other devices?

My old email ˆd does not exist anymore

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I have a phone number'

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Well any sughgestion^ I tried to call but the v line is busy'

Submitted: 2 months ago.Category: Email
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Answered in 3 hours by:
5/27/2018
Email technician: Harry, Email Tech replied 2 months ago
Harry
Harry, Email Tech
Category: Email
Satisfied Customers: 2,820
Experience: IT at Justanswer
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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